The Caroline Apartments
1906 Griffin Road, Lakeland, FL 33810
About the Business
![The Caroline Apartments The Caroline Apartments](https://guideinua.b-cdn.net/images/logo_new/809/30481022/logo.webp)
The Caroline Apartments, located at 1906 Griffin Road in Lakeland, Florida, redefine luxury living with their thoughtful design and exclusive community amenities. Offering one, two, and three bedroom apartments and townhomes with up to 1,396 square feet of living space, residents can enjoy high-quality interior touches such as wood-style flooring, granite countertops, screened-in balconies and patios, premium designer finishes, and scenic protected wetland views. The gourmet fully-equipped kitchen features sleek stainless steel appliances, beautiful cabinetry, and ample countertop space.
Residents can also take advantage of the clubhouse with natural decor accents, seating areas, and mounted TVs, the fitness center with cardio and weight machines, and the coffee and tea bar with a high top table and business center. The prime location of The Caroline Apartments puts residents next to popular retail stores, restaurants, entertainment options, and outdoor recreation opportunities such as Lake Mirror Park, Lake Hollingsworth, and the Lake-to-Lake Trail.
Pets are welcome at The Caroline Apartments, making it the perfect upscale lifestyle destination in Lakeland. With easy access to I-4, Highway 98, and Kathleen Road, residents are only minutes away from everything Lakeland has to offer. Experience luxury living at The Caroline Apartments!
Photos
Location & Phone number
1906 Griffin Rd, Lakeland, FL 33810, United States
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Great assistance overall from the managerial team, Becky and her team assisted my fiancee and me with transferring from her current unit into a bigger one. They were very helpful throughout the process and detail-oriented. I love the community!"
"We moved in to the Caroline Luxury Apartments in September of 2022 when it was under different management. Everything seemed pretty promising and nice so we signed on for a 14 month lease. The good things: - Maintenance was done very promptly and the employees from new management were nice to speak to. - The layout of the apartment is nice and new looking with big windows and the appearance is lovely. - Gym is 24 hours and a decent size. The bad things: - Not once but on TWO separate occasions, months apart, our tires were slashed on both of our vehicles. - There are holes and breaks in the gate behind the complex so people who don’t live here frequently sneak through and loiter in the complex. Those same people use our amenities like the gym and pool despite not renting here, propping open doors so they can’t get locked out. - There have been numerous vehicle break ins and gunshots in the dead of night multiple times. - The front gate was hardly ever functioning, and the second it was fixed someone destroyed it so it was bent and in pieces. It was then not repaired for a long time after. - Management hardly ever responded to emails. They told us in person when we asked that they have nothing to do with our safety and we’re on our own despite us saying we didn’t feel OK there anymore. - Our neighbors blasted music from early evening to 7-8am to the point where our walls were vibrating with bass every single day of the week. They were yelling in the hallways throughout the night and our doorbell camera would pick up them loitering outside of our apartment. They ding dong ditched us on several occasions. We tried filing a noise complaint but nothing was done and we never heard back so it continued for weeks until we left. - The grounds are always covered in garbage and waste, and the hallways smell strongly of weed. - The gym has faulty equipment. The machines don’t have plug ins or on/off buttons except for the treadmills and just sit there not functioning, so we weren’t able to use them. - We moved out recently to go to another complex and people have been calling our private cell numbers since then demanding we open the gate for them (they fixed it again when we left). - The rent is one of the highest prices in the area. Leaving these comments mostly for families looking for a safe and secure home environment."
"This place was off to a good start but now my family and I are highly disappointed. The pool is tiny to begin with, and now every time we try to enjoy the pool or lounge area on our days off, it’s disgustingly dirty with cloudy water. There’s garbage, empty drink containers, clothes and cigarette butts thrown around from the large crowds from day before. This happened to us on more that 3 occasions (usually sundays) where we’ve shown up to the pool and had to leave because it’s filthy. This is not how we want to live. There’s nothing luxury here, the latest management team is full of excuses. The only customer service you get here is if they’re trying to get you to rent… after that, you’re on your own. There’s hardly any communication, notices or follow up from the management office, if you get any it’s usually last minute. They do admit they don’t answer calls, or reply to emails, only as they feel the need. Theres many vacancies due to ridiculous rent increases and lack of amenities in working order. Sadly the other negative reviews are true. And the good ones are fake or people recently moved in or asked to write a good review. Can’t wait to move out!"
"RESPONSE TO REPLY: Thank you for acknowledging my feedback considering I never received email replies, but I must express that I am still dissatisfied with the current state of affairs at The Caroline. It seems that little has been done to actually address the issues I and many others have raised. I had hoped for concrete actions to improve the living conditions, amenities, and overall quality of life at the apartments. The problems I highlighted are not isolated incidents, and they significantly impact the residents' comfort and well-being. ORIGINAL REVIEW: I moved into The Caroline in September when it was under different management. Unfortunately, the previous company resorted to bribing tenants for positive Google reviews and even asked me to give them 5 stars in my first week after fixing several issues in the apartment that should have been working when I moved in. I advise caution when reading any reviews from 2022 that mention staff by name. Since Blue Roc took over the property, we've encountered several issues, including a broken security system that took months to fix. The access control system was repaired earlier this year, but the gate took even longer to work properly. It operates with an outdated paging system for guests and has several days where the entry side doesn't work. When I inquired about getting a code for deliveries, I was told no, citing security concerns. However, the gate is open Monday through Friday from 9-5, which contradicts their security explanation. There are no cameras and people who do not live at this property try to use the amenities daily. There are holes in the back fence that is not owned by The Caroline that people climb through. I've tried to communicate with The Caroline four times since January via email and hadn’t received any replies. When I went to pick up my gate card and asked about my emails, I was told that they receive too many and sometimes miss them. Additionally, I was told they didn't feel the need to respond to my email regarding security since they assumed the gate would be working soon. Two of my emails reported juveniles breaking into cars in front of my building, but management didn't seem to care. The walls in my apartment are thin, and I can hear everything outside. A neighbor starts their sports car every morning by 5 AM and it shakes our third-floor apartment. We've heard others in the hallway talking; including complaints about the smell of marijuana in the hallway since a lot of people smoke here and it fills the hallways when you're trying to walk to and from your apartment. I’ve personally witnessed showings that did not end well because the weed smell was so strong. The cleanliness and maintenance of the property are also subpar. Trash is frequently left outside by residents all day or all weekend, and the trash compactor can't handle the volume of waste. Mattresses and couches are left lying around, and pet waste stations are often filled to or over the top. The hallways are also dirty, with stains and bugs littering the floors. When we pay for a trash pickup service and you put notices out about power washing the buildings, we expect these things to be handled for what we pay. The newly implemented mandatory quarterly pest control services are also problematic, as the chemicals used are not pet-friendly (according to the exterminator), and roaches still crawl on the stairs. The property management team is slow to replace AC filters because they run out, and rule enforcement is lax. Some people park in handicapped spots without a placard or park their commercial vehicles outside with no consequences. Although Blue Roc promised to start towing cars, they have yet to do so, and the lack of enforcement during nights and weekends is concerning. Someone is now clearly having people/accounts submit positive reviews. Do your own research and investigate the 5-star reviews here recently. In summary, The Caroline has been going downhill fast, and I recommend looking elsewhere for a better living experience."
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