Park Crest at Innisbrook apartments

"This apartment shows discrimination against black folks ; I applied there and got denied , however I wasn’t able to upload any docs on the portal nor provide social security on the portal . All income documents and social went directly to the complex . Not even 24 hours after . It was denied , the 3 rd party that they said they went through ; Said no records was found under my name . Called the corporate and they gave the same 3rd party number . After all was said and done , The apartment community is denying based on race. I have all the recordings of the conversations . Please also make sure you upload your docs in the portal and not email property , it’s their way to basically not submit your app through ."

"Management is slow to respond to issues. We moved in May of 2019 and the electric will was fairly average for a 2 bedroom 2 bathroom apartment for a Florida summer. 2 months in the electric bill skyrocketed and management was contacted. They stated that they would look into it and reimburse for the overage. We provided the necessary information to be told a month later that it was not what they needed. It is now June of 2020 (the last month of our lease) and we have been told that the bills are consistent and they do not find that we should be reimbursed. In May of 2020 they also did some repairs to the AC (which broke 3 times during our lease) and the bill magically dropped to a 3rd of what it had been., this information was also provided prior to the management stating they would not reimburse. All that aside the walls are beyond thin. You can hear anything your neighbors are doing. The gate breaks down at least once a week. The dog park is a complete joke and should just be label as fenced in mulch pit. There is not enough parking for the residents and you will most likely have to park several buildings away from your apartment. For as much as you pay in rent, I would expect far more."

"very nice apartments !!! excellent managers will always help and very friendly!"

"It's ok, but the people I know that live there are moving because they say its horrible...especially the parking."