Aladdin Hotel Miami

"Got the suite under presidential was a nice experience private garage loved it just felt like they need to clean the walls and mop and clean wipe down before quest come! Other wise cool because I made it lit ;)"

"Security was extremely aggressive for no reason. This place has bad vibes. And the garage deluxe room I got was absolutely filled with roaches!!! Yikes"

"The office staff was hired from a 3rd world country . They hardly speak English. Probably getting paid under the table. They are rude, they lie about their names, never pass messages to their manager, they don't pick up the phone. Etc. The rooms are very nice and maybe there are some nice people that work there. I myself have been trying to get a hold of manager/ower to speak about a serious problem that happened to me personally while staying at one of their rooms. When we checked into the room the room on the bottom floor it was full of water like about an inch or two of water in the room not knowing that when I walked into the room I slipped and I fell and I damaged my ride arm and I'm trying to talk to a manager so I can avoid a lawsuit against the hotel and nobody calls me back I have left many many messages with their from this people but they never seem to get to them I'm going to try it one more time and if they don't answer me back I'm going to file a lawsuit against them for renting a room that had water in the floor where the jacuzzi top was and not telling me about it three or four people in the hotel knew about it because they came into the room with squeegees trying to get the water out of the hotel room and they told me that it will be fine and the room got full of water again to the point that they have to change rooms because the water kept coming but I had already fallen and they saw my arm the way it was it was completely swollen. I'm trying to avoid a lawsuit but they just don't get it I think they don't want to call me back I'm going to wait till the end of this week coming up and if I don't hear from them I'm going to file a huge lawsuit against them if possible at all do not use this hotel they own several hotels in the area so try one of the other ones. Where the staff is friendlier"

"Room number 129 My husband and I decided to stay here on Saturday. I think we checked in like around 3 o’clock in the morning. I wish, I would’ve read the reviews before coming here I would’ve never came to this place. I told her I wanted to check out like around 11:30 or 12. I keep on telling her I will pay whatever we have to pay it doesn’t matter. Because she was already giving us a hard time. Gave us a room that nothing was working and it was disgusting. Supposedly all the rooms have a different theme. I told my husband what type of room is this, because everything is falling apart. This is what we’re paying for. Cables hanging from the ceiling, Could be a fire hazard. At least for 15 minutes we were trying to figure out the lights situation. Would’ve been nice if the lady at the front would’ve told us something. I wanted to use the Jacuzzi and it was full of hair and sand. It was disgusting. The window in front of the Jacuzzi was shot and you could see the bullet that it went through and it was never changed. My husband starts looking at it and he’s like that’s a gun shot. I couldn’t believe it. The radio downstair wasn’t working neither. The tile by the Jacuzzi was falling apart as well. The door handle to go into the bathroom fell down on us, and my husband had to put it back. Since we couldn’t use the Jacuzzi, we decided to use the shower. To see if we have any luck. The water was so hot that it was burning us. The water wouldn’t turn cold doesn’t matter where you would put it. I got so mad and I told my husband let’s get out of here. We were supposed to leave at 11:30. And before 11 o’clock someone knocks and comes into the room, kicking us out screaming very loud. Me and my husband or so scared and we were naked inside the room. I felt so violated, disrespected. You could’ve at least wait until 11:30. When you get there at night, you really can’t tell too much, because everything is dark. When we finally turn on the light and the sun is coming in through the bathroom. Roaches inside the room and cum shots all over the wall and with the stains on them. Of course that’s my husband’s fault. No one ever called me. They replied back with an email, trying to blame it on us. It’s the hotel fault for the way that the room is and how bad the service was how are you supposed to report something but nobody gets back to you and the lady at the front desk just acts crazy. You can’t report anything when they don’t answer their phones."

"Came for a room checked out right after I paid you could feel the present of the room something bad took place in room 118 the front desk clerk wouldn't exchange the room or refund the money ask for a manager she there wasn't on available recommend for any one to go there I will be contacting the Hotel Association"