Dr. Adriana M. Bove, DDS 175 Southwest 7th Street, Miami, FL 33130

"Please stay away from this place! There’s a lot of other great Dentist in the area, so choose wisely. I wasn’t planning on leaving this review but since I came across their page, I will because everyone needs to know the truth of who Dr. Bove is. I worked here for Dr. Adriana Bove for about 2-3 weeks and she said “she would mail me my check”. It’s been more than 4 years since then and I’m still waiting for my check. In general, this is the worst, most unprofessional/unorganized dental office I’ve ever worked for! And in case my name doesn’t ring a bell, double-check your records. My maiden name is Karen Sanchez. Although, I doubt you’ll ever find any records of me with the way you operate. I’m still not quite sure how your practice hasn’t been reported for all the things that occurs behind close doors. But I guess that explains why you’ve created so many different business accounts with different names (Dr. Adriana M. Bove DDS, Brickell Bove Studio, etc.). I’m sure you wasn’t expecting this review. Because it’s been so long since then, but I was much younger, vulnerable, and defenseless. Individuals like you shouldn’t go around stealing from their employees, patient’s, and God knows who else. And because our behaviors have consequences I took the courage to speak my truth and expose who you really are. Because if you did what you did back then plus what you did to me, then only God knows what you’re capable of doing now. And just to think that you would actually do that to all the Dental assistants that were sent to you from the college, is a shame."

"This doctor is super unprofessional and a penny pincher. There is never someone at the front desk cause she doesn’t have a full staff. True Story: I paid in full an arestin procedure and randomly I get a call from her assistant/lapdog/transaction coordinator/unexperienced kid stating that I have a balance. Sounds fishy and it was the reason why I am going to find a better dentist to take care of me."

"Dr. Adriana Bove is extremely knowledgeable and kind. I broke my front tooth in my home and cannot stop the bleeding, she treated me immediately and helped stop the bleeding, and got a root canal and a crown for me. She also has awesome and skilled staff in her clinic. I highly recommend her and this clinic a hundred percent!"

"So far the best experience I had. Ceaa, the lady who did my cleaning was very friendly and explained everything she did to me so I felt very less stress of all the tools into my month. Very thoroughly X-ray check, to every angels. The whole story was like that: I went there in the morning, because all staff were in the meeting, and I did not want to use the ring, I sit on the rest area. When they found me there, I have to reschedule but I was rescheduled to the same date at night around 7:00pm. I went back and got in very fast. Ceaa, the one who checked up my teeth and did the cleaning was very patient and professional. One of the best experience so far. Will keep review after my first treatment."

"Without even getting to the issue of competency (re: whether a procedure was required, but went undiagnosed (another dentist thought so)), while Dr. Bove slapped on a smile most of the time, the reality of any person's personality (and attendant ethics) can only be seen over time through their behaviors and, particularly, when things don't go smoothly. In this case, I will let you draw your own conclusions. Here are the facts: Some months after my initial exam, cleaning and a procedure, Dr. Bove called sounding frustrated w/ the insurance co (but kind towards me). She asked me to personally call the insurance co bc she said she was unable to get paid. She asked me then to call her back. We're all busy and this is something most dr's offices have people to do for them, but I took the time both to call the insurance co and to call her back, both immediately. I never heard back from her, so I assumed the matter was resolved. Several months later when I returned for my semi-annual cleaning, I was taken to an office by someone I'd never met, told I owed them about $550, told I had to pay it before my cleaning, told I had to pay for my cleaning and submit the bill for reimbursement myself and told I was wrong when I tried to explain I thought this was dealt with months before and that there must be some mistake, as I'd personally called the insurance and thought Dr. Bove would have called me back if there was any further issue. Moreover, when I requested to speak w/ Dr. Bove, I was told she would not speak w/ me. Needless to say, I left. Fortunately, I called the insurance company. They told me that: 1. they had paid the first claim many months before, 2. Dr. Bove's office had not submitted for payment on a procedure (second claim) I'd had done, 3. the very nice agent called Dr. Bove's office to deal with it immediately. She managed to get Dr. Bove on the phone. When she came back to me, the agent said Dr. Bove had been very rude and angry, said she wouldn't deal with it, even to fax the bill directly to the agent to deal with it immediately, that I had to come back to her office to get the bills and deal with it myself and that she had no time for this. According to the agent, Dr. Bove's behavior was so rude and nasty that the agent's supervisor, upon listening to the conversation, referred the call to the insurance company's investigations unit and provider relationship unit. The agent then informed me that she also noticed that Dr. Bove no longer accepted my insurance, which means that it seems Dr. Bove wanted to get me to pay the old bill (that was covered by insurance; I'd already paid my co-payment and deductible), then get me in the chair to have a cleaning that I'd have to pay for out of pocket, only to find out from the insurance co subsequently that she'd dropped out of the insurance plan, so I would have been personally stuck w/ a much larger bill than necessary, since that's the whole reason I have insurance - I could go elsewhere and have it covered. Personally, I don't do business w/ people whose actions show me that they are disingenuous. I had been a good client, paid my bills on time, helped when asked with the insurance, yet was treated this way. You can be the judge of whether you want to do business with someone who has that kind of attitude towards her clients and for that matter, treats anyone (like the insurance co agent) so rudely. I can only feel compassion for someone who behaves this way, but that doesn't mean I have to use her services."