Dr. Richmond

"He fired me also as a patient. He over bills. I had a free cleaning which I am entitled to twice a year. He billed for periodontal maintenance and was paid by my insurance company. He then sent a bill for the difference to me. When I called about it, I couldn't get it through the sec. head that he had misbilled. In frustration after about 15 minutes, I hung up the phone. I later discovered that he had been doing this for 3 years. I asked for a refund and a correct billing instead he fired me as a patient. I have notified my insurance company and I certainly hope that they make a note about it because if he did this to me, he certainly has done this with other patients. He is obviously only interested in the $$$$$$$.in my opinion. BEWARE and check your bills carefully"

"They treated me like royalty untill I was unhappy with my partials. They fit directly on top of my regular teeth causing me pain. They started fading and I felt like I was swallowing parts. Not to mention the food that got underneath. I asked them to do them over. They sent me the same letter Jocelyn Barton received as if I was in the wrong. They refuse to refund my money with their ridiculous stipulations. All I can do is trust that God will lay on their hearts to do right by me."

"He sent me a letter, releasing me as a patient because at our last appointment, he hurt me when injecting the needle near the front of my mouth. I cried out and it made him mad, and he started to ridicule me because I have a phobia of needles, and then try to defend himself that he didn’t hurt me. It felt like the needle was going through my nose. I didn’t plan on ever going back to him anyway. He was unprofessional, rude, and had an attitude. I think he forgets that I am the patient paying him not the other way around. Thank you for your letter Dr. Richmond. I’ll be taking this as far as I can."

"I have always received friendly professional service with Dr. Richmond and his staff. Great job cleaning teeth and offering recommendations on how to improve overall dental health. Highly recommend. Service is always at scheduled appointment time. No long wait!"

"It all started with a terrible toothache that had keep me up most of the night ,it was so bad I had to take off work ,it had been years since I've been to the dentist so I was to say the least worried about cost ,what they were going to do to me ,I was self-conscious of my bad rear tooth , and if I could even get an appointment ,pause let me rewind I forget to mention I'm from northern California and I'm new to Florida so all those new patient forms etc etc ,I mean who wants to do all that when your tooth has it's own heartbeat, well being one of few dentist open before 8 I called the office I was greeted by a charming lady named Pam she was great had me an appointment within the hour ,with jus a short quick easy form to fill out before I knew it Dr assist Heather took me back had me settled in and calm took my exray and Dr Richmond a very nice and well informed caring gentleman helped me a access my damaged tooth and gave me a refural to an oral surgeon that same day by noon ,got me started on antibiotics and Motrin they were caring kind and cost affordable for taking me like that on the spot I would recomend them to any looking for a good dentist thanks again Dr Richmond's office"