EUCUCINA (Previously ROR Cabinetry)

"I heard that Eucucina represents dromeas cabinets and i know that dromeas products are very reliable back in Europe i gave the chance and i bought from them new cabinets for the remodel of my kitchen. Great value for money, exceptional customer service. Highly recommended for your next project."

"Outstanding services. Lina helps us anytime we need. Thank you :)"

"Horrible experience. We ordered one style and got another. They also “forgot” to give us three items when we picked it all up. When we came back the following business day, the owner/manager who goes by the name “Andres” seemed to be initially willing to fix their error of exchanging the wrong style of doors when we showed him an email to their employee clearly requesting the style of doors we wanted. Surprisingly, Andres then walked back and said he was not willing to give us correct doors as he alleged that we changed our mind after we sent an email of the style we wanted! None of it was true. I asked him to prove it and he could not. That was so unprofessional to essentially call your customer a liar. It gets worse. When challenged them that not all the order items were given to us, he said he had cameras to prove it. One of the employees then showed the paper that we received it all. Andres then called in his warehouse employee who finally admitted they forgot to give us part of the order. That was so embarrassing to have a customer go through this. So, instead of fixing their error and I exchanging incorrecto doors for correct ones, he just basically punished his customer with getting stuck with the kitchen without doors, LOL . So, we are left with their installed boxes without doors since we returned what they have given us for a credit !!! Wish I could disassemble it all and return it all back to them and order with their competitor! The only ray of light there is their employee Lina. I wish she was taking my order and taking care of me from getgo, I would have not had any of the issues I had with other reps there."

"Horrible customer service!!! I went in to buy white cabinets and they sold me half natural and half white! When I went in to speak with them about it they attempted to convince me that this was fixable with putting a skin on it which I would have to pay for. The sales representative Sam didnt even want to open the boxes of natural cabinets that he gave me and then attempted to insult my business after he clearly said that the error was on their side. After finally getting them to admit their fault and take back the items they told me there is also a restocking fee, when I get to the cashier and asked about it she said that the policy is no restocking fee if returned in a month which it clearly printed on the invoice. All in all it was a horrible experience and I will never go back or reccomend anyone to come here. Save your money and time go to a bigger and reputable business that will actually sell you what you order. I ordered from panda and it was way better. I'm sure the owner has no clue what his sales team is up to."

"I have been using Eucucina since 4 month ago about 6 kitchens, excelente customer service I love Miss Ruth from sales department she is awesome great product"