Publix Pharmacy at Arlington River

"Bad deli, always understaffed during lunch hours... How can they not think of scheduling more people on lunch rush, there was 1 person on a substation that could fit 3 people .."

"Do NOT use this pharmacy, they look for ways to rob you. I went to pick up my meds at 9 am after verifying that they were ready for pickup the night before. When I got there I was told not only had they been cancelled, but I would have to pay a second time if I wanted them!"

"Worst customer service. No continuity to what I was told between first and second visits. Staff basically just blamed my doctor. Find another outlet for medication. Preferably a pharmacist who actually is professional and cares."

"I am generally very happy with the service I receive from this pharmacy. On one recent occasion, I had to wait while an order was being processed. During this period, many people strolled by as I sat in a convenient chair situated within shouting distance of the counter. Some of these folks glared at me with contempt because I was not wearing a mask. I am a combat vet who served in Viet Nam and wearing a mask for an length of time does terrible things to me psychologically, physically and spiritually; as such I cannot wear one for any lenght of time in public. I realize other people do not understand this, but that is their problem. Any way, I was getting paranoid and if anyone had said anything I was prepared to fight. To my delight, the pharmacy tech who took my order did not hassle me and in doing so, I was able to relax, close my eyes and wait patently in peace. I noted this and if I could remember her name I would let her co-workers know how appreciative I was of her professional sensitivity. She was a young black girl, small in stature but big in heart. Thank you"

"My husband and I from Georgia and we are here in Jacksonville for the next 3 to 4 weeks, while my husband undergoes w treatment for cancer and this was the closest Publix to us. We have shopped at Publix for the past 30 plus years and I have never had a complaint about any of their employees until today. This pharmacy at the Arlington River location, has a very rude employee working in the pharmacy dept. I’m not sure if he is normally just a rude person or if he doesn’t like women or in general, or he doesn’t like. senior citizens. With his attitude, He should not be dealing with the customers, he doesn’t appear to have any patience with customers. The location where we normally shop is in Port Wentworth, Ga. and their pharmacist (all of them) are very helpful, patience, kind, and caring, they are the best and I expected the same type of service here as we receive in Georgia. I can’t imagine that no one has complained about this one employee before now. He was young and from a Asian race/decent, I may try and find another Publix in the area, even if have to drive further. I’ve never seen a Publix employee be so rude, but his fellow employees didn’t seem to be moved to say anything, just let him act the way he did. Maybe I’m over acting from the stress I’ve been under from my husband health, but one working with the public should be rude to a customer."