Walmart Auto Care Centers

"The service manager denied me service for an oil change because I had an oil separator. I kindly told him if it was possible for him to empty it out and he said no. He refused to give me service even though I told him it was just a question, it was not necessary I was just asking. He did not want to talk to me and told me leave that he was not going to give me any service. I waited in line for 2 hours and he did not want to listen to me. If this is a retail store, I at least expect them the manager to treat me with respect and he did the opposite and did not want to listen to me by any means. Terrible service and I will never go to this Walmart again."

"As a person who used to work for Walmart tire lube and express in Miami, this is the worst Walmart auto shop I have been too. No service writers out there to take care of customers. Having customers wait in their cars for damn near 30 min before even getting their information. They know you're waiting and just continue with their day. There's a role just for the position of writing everyone's information down and streamlining the operation. Something this Walmart clearly doesn't do. Do better."

"The service I received was very warm and care for even though they took it upon themselves to change my oil and put synthetic, which was never asked to me. I understand it’s a better product, but the prices change, and I wasn’t aware of how much I was going to pay at the time, he was never mentioned to me but I also appreciate the time they took to help me with my car. I was satisfying that they went to give me the best that they had to offer because my car is already six years old and I don’t want to start making sounds on me I wish we had more auto cares like this one at lake Nona that took out the time to give you better service and quality of oil that your car is needed. The service was excellent and I would definitely return back. I just wish I can receive some coupons for future reference because they have never ever gave me any coupons to save on my oil change?"

"Please don’t give them your business. A simple tire change turned into 3 hour struggle. Everyone at this place puts zero effort into their work and it looks like this is on purpose. The guy who were doing my tires was working in some sort of slow-motion, every operation took him forever. He was taking breaks every 10 minutes, chatting with others, talking with somebody over the phone and having a good time overall. It wasn’t even hot outside. When I asked why it’s taking so long, they said that it’s because I was late, although I made my appointment 4 days in advance and was there on time. The very guy who checked me in lied to my face. There is no redeeming qualities. I had to miss a couple appointments and pay them $198 for labor. Ridiculous place. Avoid at all costs."

"Came in first in line at 6pm, closing hour is 7pm. I waited 20 minutes just to see this guy walking around and then finally walked by me. I asked for an oil change and he replied they're closed! At 6:22pm! Needs better training and management to stop wasting people's time."