Pep Boys 12251 West Sunrise Boulevard, Plantation, FL 33323

"I have 2007 Crown Vic, which I had converted from being a NYC taxicab. What could possibly go wrong? I moved to S. Florida with a blown head gasket and nothing working except the rebuilt suspension, new brakes and good tires, and perfect wheel alignment. The NYC chop shop did a number on it. The police were AWOL. But I finally got lucky. This PEP Boys has the finest mechanics on the East Coast! They installed a fine young engine and gradually improved on it. THEN, the other day, they made this fine adjustment to the computer, a re-programming, for just $70 bucks! My 8-cylinder, 4.6 liter, now runs like new. It had developed an air sensor-starter problem when parked, idle in heavy rainfall. They were real gentlemen, as well."

"They will lie and tell to try to tell you your vehicle needs parts that it does not. Took it in for an oil change and tire rotation. Was called and told that the battery light was on and the alternator was very very bad and needed replaced. I told them no and when i went to pick it up, there was no light on. I plugged a scanner into it, there were no existing or pre existing fault codes. I put a multimeter on it and it was charging at 14.2v. I approached the front desk and was told "i do not know what you want me to do about it". Once I got home I looked and also saw that on the receipt it said tires had been rotated , which i requested, and they were not. I will not be returning and would suggest that if you are looking to get any work done, to stay very far away."

"I would like to thank the managers Juan & Rolando for their excellent customer service. Also the mechanic Ricardo for his honest and great work! When I visit the Plantation store for repairs I request that mechanic Ricardo perform the repairs on my car. I am very happy the quality of work performed on my car."

"This location is quick to take your money unjustly. I called on Sunday afternoon to see if I was able to have help with removing my old car tags due to the screws being rusted and installing my new one. After the associate spoke to their manager, I was quoted $150 for this job. I then called Tires Plus on N Flamenco Road and was reassured that they would be happy to help me with this matter free of charge and they completed the job in less than 5 minutes. Instances such as this proves how these types of companies like to take advantage of women by quoting ridiculous rates. I would have been happy to pay a fee as long as it was aligned to the amount of labor that would be put in. I hope this review helps someone from being scammed."

"I bought a set of four tires ‘Good year’ brand back in 2020 at this location. Pep Boys honored the tires warranty, they gave me credit for a new set so all tires were replaced yesterday. I’m happy with their service! thanks to the store manager Juan, and his assistants Rolando and Matilda. I do recommend this place ✅"