Quick Lane at Sawgrass Ford

"They do get pretty busy but the service is good. Reasonable price of oil change, pricey filters."

"Need to staff more people !! The quick oil change lane is not quick at all! Absolutely ridiculous time needed for oil changes! Need to leave car ALL DAY just for an oil change ?? Plenty of people standing around saying hi to you but only 2 people actually doing oil changes? Management needs to staff better to service their customers or don’t offer the service if you can’t staff for it!! No reason you need to show up at 530AM to leave your car all day for an oil change !"

"I came here to replace my rear brake pads and rotors. OK experience overall. Some things I liked: 1) I was well-attended by Jareth Byron. I spoke with him a few days before bringing the car in (dropped by since I was in the area), he left me his business card and told me to call him. Had me scheduled for a service the next morning. If you come here, ask for him. 2) I was here during the holidays before a long drive, so I was happy to be get an appointment so quickly. Some things I wish were better: 1) Wait time- I dropped the car off at 7:30am and waited around. Car wasn't ready until after 11am. Luckily there's a Starbucks within the walking distance. 2) Price- The price was higher than other shops I looked at. Unfortunately they don't tell you the exact price up front, but the range was higher and the final price here was higher than others' ranges, over $580 after taxes. There's also a 3% service charge for paying using your credit card 3) Specials- The specials listed on their website weren't honored. They offered a brake special on QuickLane website AND on the Sawgrass Ford Service site but don't actually sell those parts. I'm told that the parts (Ford parts, Motorcraft and Omnicraft) were low quality so they don't sell them here at Ford and that the specials on multiple websites were out of date."

"Great service, great Customer service, Sawgrass Ford doesn’t feel like a brand, it feels like Family!!!"

"Sawgrass Ford Quick Lane service is the BEST. I travel from afar for the excellent service provided by Yohan Sedano and his team of certified technicians. At Sawgrass Ford, the service costs are competitive and with coupon specials and price matching, I would rather get dealership service than generic service centers like Pep Boys, Wal-Mart, etc. at the same or lesser cost. Service you can trust!!!"