Mattress Firm 11401 Northwest 134th Street, Miami, FL 33178

"Awesome! Customer pick up us excellent! Friendly staff and they are very fast!"

"If I could give 20 stars I would! Not only were Marco and yasmany professional and timely. They went above and beyond by taking off part of the bed with screwdrivers instead of a drill, which is what was used to put it together, so that the bed would fit I have never had a delivery person go so far out of their way to accommodate a customer, I would suggest mattress firm clone Marco and yasmany to make all of their deliveries!"

"I received a delivery today. Marcos and Edilberto were punctual and professional. Asked to see the space before bringing the merchandise in to make sure nothing would be damaged. Set up the bed quickly and left everything just as they found it."

"They never came. Appt time was between 1:30 and 3:30. They didn’t answer the phone either. All you get is the machine saying leave your name and number. Corporate has to hear about this"

"I picked up a mattress set because I couldn't wait for delivery. The location is in an industrial area (warehouse). The salesperson described the office location but it wasn't as he described it. The office has moved at this time due to a remodel. If you plan to pick up a mattress at this location be aware the sign says go to the stairs at the middle of the dock... There is no sign as you drive down the dock... It's next to dock 18. I don't know how long this will be this way but it was this way as of December 2016. Service is slow at best. I was the only customer there and it took 20 minutes to get my purchase. I I've uploaded a photo of the office."