Gallery Furniture

"Cheaply made bling furniture. The sales lady who speaks Spanish is nice. The manager and the older woman who work behind the desk are rude. Why would anyone want to buy from someone who is rude and lacks customer service."

"We bought a coffee table for $400 2 months ago and it is cracking and the edges are swelling up. We don’t even eat on this table and hardly have any drinks there so it was a complete shock when we saw that it is falling apart. We went to speak with them at the store and told them we only bought an expensive coffee table so it can be good quality that lasts. The women at the store said “ we don’t sell good quality items we only sell items that look good.” But with an expensive price tag. So if you want something that looks good but is basically a cardboard box that has been spray painted to look good then this is the store for you. She admitted that their items are bad quality. I will never shop here again."

"I brought a dining room set from this location. I was told the dinning chair seats were made of leather. The chairs started peeling within one week. The back of the chairs are made with cloth material that is fraying and not well stitched. The manager told me the furniture is final sale. No returns. This furniture is garbage. I will never buy from this store again."

"I made 2 purchases in the Altamonte store. Rick assisted me on both purchases. He was awesome to work with. No pressure sales, just the way it should be. The furniture was delivered and during the delivery my stairs were badly damaged. Obviously it wasn’t intentional. I reached out to the store, they requested that I send photos and they would forward it to the General Manager Steve. Today makes 2 weeks, no response from the GM and my drywall/stairs are down to the metal stud. Interesting how I spend over 2 thousand dollars and everything was fine, now I cannot even get a response. Again, Rick was great but the follow up or lack thereof has been extremely disappointing. I do not plan to ever purchase from Gallery again."

"Ok so I bought a nice sofa and the sales guy was cool. But the follow up on the delivery completely sucked!!!! They said after 6pm and and supposedly before 9pm and no call no show! So I called the number and the guy said they had truck problems, which I think is BS, but I’m looking forward to cancel with this purchase. Won’t ever buy here again!"