Conn's HomePlus

"Alex & team were very understanding with my relocating situation! I witnessed communication and teamwork to help my situation. Friendly and easy going."

"Wow, I was pre qualified for a loan with Conn's. This is the short version of what happened... I wanted to go in for a while, I received a pre-approval letter, so I decided to check it out. I was going to start remodeling each room with Conn's. The salesman was professional, we found a nice sofa and loveseat and said we would think about it. Then the next day the salesman calls for an appointment for the following day and said he needed proof of income and ID for the loan. We meet the next day with all the paperwork he said he needed, we started the process for financing, then he said he needed my SS card I keep it on me so no problem. Then he wants a utility bill for proof of residency, I said I have a telephone/Internet bill which is in my name. He said can't use the PHONE/INTERNET as utility for the loan. What !!! I advised him my home is paid off so he said can't use that. He said he could not use Direct TV as a utility for proof! The electric and gas is in my domestic partner name. Can't use that either it's in her name, he said we could put her on the loan, I said no because I am approved well over for what I was looking to purchase. So the salesman said sorry for wasting your time, after an hour and a half we walked out with nothing............... So they say you learn something everyday?!!! I learned that the Telephone/Internet or Direct TV can not be used for a loan for proof of residency........WOW!!! Didn't see that coming... I DO NOT recommend Conn's for financing....... New customer-to-Not a customer anymore.... in a hour and a half!!!!!! That's customer service for you!!!! I gave 2 stars only because the salesman was professional.... I don't need a quarterback telling me what I should do!!!! Wow wow wow I called the credit financing company as suggested..... They said all they are waiting on is a Telephone Internet bill etc.. for proof of residency and said to go to the store and give them copy of the Telephone Internet bill.... I asked her how am going to do that if they won't except it!!!!!? Then she HUNG UP on me. DID SHE NOT COMPREHEND that the store will not accept the telephone Internet bill as proof of residency It's a recorded line but they will not check it!!!!! Great customer service LMAO!!!!"

"Product. Pricing. People. Quality furniture, easy financing. The people make the experience. Knowledgeable, personable, professional. Larry and Anthony made our trip from Inverness a quality shopping experience. We will purchase our next furniture from Conn's"

"Really bad and very disappointing with the purchase I made on Thursday 12/7 /2023 of a Frigidaire washer stackable with the dryer on top when I picked up the machine was leaking water when I get home and connected the machine the washer starts banging side to side and the dryer does work keeps sayin that the filter needs to be replace… I called and I get the run around call this number and call that number and still the machine is not fixed will not recommend anyone to buy any washer with them there costumer service on the phone is terrible…."

"Joseph the salesman was great he helped us out beautifully and went out of his way for us to get great financing. We will be back when we need anything else in the store. Thank you"