Sommer Sound Systems

"Eric did great work installing the audio in my boat. Nice and clean and sounds great. Friendly and knowledgeable."

"Incredible work, dedicated, and honest. I had him work on and repair my hair horn system and not only repaired it but made it better than it was before. Anything regarding sound systems, or truck accessories this is the place I’m coming to! Hands down!"

"Made an appointment (2014Tundra) and the service tech was a savage. Jumped right on it and we was done in the window he said. The radio install was super clean and there isn't any hiccups at all. We'll definitely be coming back with my wife's car."

"Excellent from start to finish! Would highly recommend to anyone looking to upgrade navigation system. We had Toyota navigation but they no longer upgraded. Not only did we get an upgrade but it is way beyond what we had."

"Haven’t been satisfied at all. Ordered a “top of the line radio” and this things has caused so many problems. This was installed in Dec with the wrong kit. Made something work so I could at least travel with it. I then paid for the right kit. Yet to receive that. Said second kit that came in was wrong again after having my truck for a full day. Said he would order the correct one again. Haven’t heard back from him. Called a few times with no answer. I’ve paid for two kits to still have something random holding it together. Radio disconnects when plugged into car play at random. Told me it was because of my cord but I’ve replaced it and it still does it. Scratched my dash. Said he fixed it but basically just threw a little paint over it. Still very much visible. Glovebox scraps the upper part now when closing. Not sure if it’s because he ran the thicker cord through it or what. Kinda like closing a extension cord in a door. Had to force it close every time we opened it. Had him move it to come out from my center console. Radio sticks way out from dash. I was not aware of that when I ordered it. Thought it sat in the same place as older one. If I would have known this before hand I would have picked something different. Also I didn’t know that I would not be able to no longer use my usb plug for my truck. I guess I was expecting some top notch work from them with all the reviews that I’ve read and pics on Facebook. Now I need to find someone to actually fix this. **Update to the reply** Thank you for your reply. I do understand that COVID has played a role with businesses having to work around. But this was taking place before COVID. This is not the first time you have heard about this and I have asked question about the installation the first and second time my truck was there. The kit might be cosmetic but it is something I have paid that I never received. I actually paid for 2 kits. So the while it is merely cosmetic to you I would like for it to look good and have the products I have paid for. The radio is attached in the dash and is not lose by no means. But as everyone can see by the pictures it doesn't look good. When I picked my truck up the first time I asked about it sitting so far out from the dash and I really didn't like that. I was told no worries that once the correct kit was installed it would sit back further but it would still stick out some. I was not told this is how it would look prior to purchase. I also asked why the cord was coming from my glovebox. I was told that had to be there. I was also not told this prior to purchase. The second time I brought my truck in for the correct kit I reminded them of the scratch, asked why it was dropping from airplay, and asked that cord to be moved because my glovebox wasn't closing correctly. After my truck being there all day I was told my cord must be the reason it continues to drop from airplay ( I have to plug my cord into the radios cord that was coming from the glovebox) I told them I have tried different cords and was told it didn't do it there so they are not sure. The scratch that was"fixed" had a little paint brushed on it. The radio cord was moved to a better location. What accommodations where there again? The first time my truck was there and the kit was wrong and my dash was scratched? Or the second time I dropped it off for the day and still didn't receive the second kit I paid for? I understand that you are very busy with other customers while your past customer that has paid has still been waiting. I have called asking for my dash kit and have waited for calls. I have been accommodating in waiting for this to be resolved. I had heard so many positive reviews to have my radio looking the way it does. I was somewhat shocked that this is what you have put your name on and sent it out the door. I have contacted another business and was told that there wasn't an actual dash kit for my truck for this style radio. So now I'm debating if I have been lied to and you didn't want to tell me to refund me or what."