Walgreens 2300 South Goldenrod Road, Orlando, FL 32822

"Wow. Well I see a lot of bad reviews on here. But I want to give a great raving review about the store and one standout employee at the pharmacy. Her name is Lilly and she has got to be the best pharmacist I’ve ever had the pleasure of dealing with. Always kind and courteous as well as helpful. Has gone above and beyond for myself and family time and time again to get our needs met in a timely fashion. Thank you again for all your work and kindness Lilly"

"Waited in the pharmacy line for 25min for my vaccine appointment, only to get to the front of the line to be told they don’t even have the vaccine in stock & I’d have to come back another time. No one called to tell me this, I even got a text an hour before the appointment verifying the appointment time. They didn’t offer to reschedule either and told me I had to “make sure to call and confirm it’s in stock” when I made my second appointment. Why are yall even letting people make dedicated appointments for vaccines you don’t even have? Very poor management. Go somewhere else."

"I see this Walgreens has a really bad rating, and I now understand why. After requesting vaccinations via their online booking portal I understood I was coming in for x4 different vaccines. I understand that's a lot in x1 sitting, however the system does allow you to book this. What a waste of time. The pharmacy will only check which vaccinations they have when you arrive, if they only have x1 then that's it. This technicality aside. I dealt with x2 staff at the Pharmacy section, both who were just hideous in terms of customer service. 1 did apologize and said she'd been having a bad day, the other was worse, escalated things, yelled at me, and was just disgusting. I would say there are countless other CVSs and Walgreens and mom and pop pharmacies that are not going to dis-respect you because you demand a quality of service that is 1st world, isn't that what America is? 1st world, right?!?"

"My 83 year old mother in law went to get her refill, but she was told her prescription was at another location (2420 East colonial Dr) when my mother in law asked for it to be transferred to the store she was at, the tech told her it is a long process and that it is better if she could just go to the colonial store and get it!. Needless to say how horrible customer service this place has to tell an 83 year old lady to just go because they're too lazy to do their job ."

"Listen to the reviews they are accurate! The worst service I ever had with Walgreens. I’ve been using Walgreens in different states and never had an issue until now. I refilled my prescription like I always do using the application with a 2 day advance notice. I arrive to pick up the prescription and it wasn’t ready. That’s fine I will wait because I’m out at this point the pharmacists states they are understaffed and I can’t get it until tomorrow. I told I can’t miss the evening doses I will be happy to take just enough medicine for tonight. She says Nope sorry I have 95 prescriptions to fill you should have called to verify it was ready! I told her your app stated it would be ready yesterday at 8pm. She said because of your large copay it must have just not went through. I asked her where would it warn your clients of that on your site or app I’ve been coming here for 15 years and never had an issue. Long story I couldn’t get my much needed medication and she wasn’t trying to be helpful at all! Don’t go here go somewhere else!"