Walgreens Pharmacy 8917 San Jose Boulevard, Jacksonville, FL 32257

"I have trouble with the pharmacy everytime I have had them sent. Very rude behind the counter and on the phone. Dealing with cancer and other sickness we should be treated better. Without the people goibg to this store they might not have a job. Kindness is always appreciated"

"The pharmacy staff aren’t very jolly and seem to hate their jobs or always be having bad days. I wish they could have some smiles on their faces but I imagine their job is hard. But nonetheless, I still go here when needed. The cashiers in the front seem to have some personality!"

"I have gone to this pharmacy for the same prescription for 11 months, every single time they have to order the medication because they do not keep anything stocked when my medication is time sensitive, also they asked me which brand they should order when they call me to order it……they should follow what my prescriber ordered not what I tell them! Furthermore, every time I go in they tell me the pharmacist needs to work on my prescription and then question me like it is my fault when I have done my part, I have waited for an hour each time, and I have been asked to come back 3 times in one day for one medication. Even going as far to say, that my insurance does not cover the medication, when nothing about my insurance plan, coverage, or address has changed….probably just a ploy to get me to leave. I am stating this here because my expression of anger and annoyance was not taken care of when expressed at the pharmacy. Their role should be to aid a patient in obtaining a prescription not preventing it!!!!!"

"They struggle here. Automated system is error prone and calling isn't much better. I got hung up on twice today. Think the poor pharmacist is just flat out overwhelmed."

"Kudos for Ivy! Yesterday, I tried to get my one-year-old boy's passport photo. As we all know, it was quite challenging to make a toddler sit still for his photo. After a few shots, myy boy was grumpy and tired. However, a lady named Ivy at Walgreens Photo section really helped us with great patient and waited for my son to calm down and tried again! You have no idea how grateful my husband and I were. As young parents, it was already nervous to control a baby in public while trying to get some decent photo. But she made this process less painful with her kind words. You are the best customer service person. This woman definitely deserves a raise!!! I have been using CVS for years, but not I am switching to Walgreens thanks to her. Thank you, Ivy."