Publix Pharmacy at OakLeaf Plantation Center

"Ordered an Instacart order for pickup. Sitting and waiting I received notification that my order was picked up and delivered to my car. Well how is that when I’m still sitting in my car? So send someone on the inside and they say “Door dash already has your order, nothing we can do about it”. Excuse me this order was for pickup ???? So ok contact customer service only to be told it will take 7-10 business days for a refund and at that time I can order again (unless I want to pay again for an order tht was over $100)! Sighs, accountability is everything. I won’t be back up this Publix."

"Absolutely the worst pharmacy on this side of town. I have had issues with this place the past two years that I have been going to pick up prescriptions, every time I go in when they say my daughters medication is ready(which can only be approved the day before she is out) it is NEVER ready. Today my wife went in to refill the prescription under a new insurance and the lead pharmacist was absolutely rude to her. We will NOT be going back and I DO NOT recommended anyone to go here."

"ORGANIZATION: The hot bar and deli department definitely need a better process for busy hours. After ordering a popcorn chicken meal with potato wedges I was told it would be fifteen minutes to make more wedges. I agreed and stated I'd wait. No one wrote down what I ordered or what I was waiting for mind you. Fifteen minutes went by and another customer asked for them. She was told fifteen minutes. Are you kidding me, they haven't even started making them?! As customers, we started talking to each other while we waited and apparently at least six of us were waiting on food that no one in the back was even preparing. Apparently there's no communication so people know in the back what orders are coming in and what food they need upfront. Especially when the person taking the order rotates out very frequently. That fifteen minutes turned into thirty-eight minutes and a very angry bunch of customers. WRITE STUFF DOWN / KEEP AN ACTIVE ORDER BOARD."

"Never on time always dismissive and biased. Ijs cause I have to I'm chronically I'll buy they never care! Have me waiting forever even though they told me to come at that certain time. I'm on strong medication which can harm me and aggravate my disease worse, but I know I'm not their kid, their wife, their friend and I don't matter."

"Kim the Pharmacist is always really friendly and so helpful. All of the assistant/techs are always friendly too. This Pharmacy always helps me get the best price even if my insurance doesn't cover it. 100% customer oriented!"