Walgreens,

1201 South International Parkway, Lake Mary, FL 32746

"This is my favorite Walgreens. Always fast, the team is friendly and the store is clean. I get my prescriptions filled here easily at the drive thru and vaccinations are also quick and easy."

"I normally don’t leave long reviews like this but this is needed. I just left this location and we ran into the worst manager imaginable. Her name is Jessica and she is very rude very short and very unprofessional on Monday We walked into the store to pick up an order that we placed the week prior as we were asking Jessica to look to see if the packages were available. She said they were not. We tried to tell her that in the email in the photo center is where the packages will be located as I look across the counter, I can see three packages that are for myself as well as my friend. I know this because we ordered the same items so it’s ironic that there’s three packages sitting in the photo center that are identical because we all ordered the same thing, anyways Jessica never check to see if the packages were there. She proceeded to blow us off and tell us that they were not here and that she put them back on the shelf or someone put them back on the shelf and they were not available to us and we will get our money back Lies that the packages that we saw on the photo center where the packages as we confirmed with Sam the store manager who told us that he would let her know where he put the packages. Obviously he did not because she still did not know that we were there to pick up the packages the next day Tuesday . She proceeded to tell us that the packages are not there with the smirk on her face turning us around yet again, I mentioned Sam’s name and that’s when the employee stated it’s our packages and then that’s when Jessica tells us that we should’ve told her this as we did the day before she turned us around , Jessica needs to be retrained and Jessica needs to be reprimanded because this is unacceptable and not at all acceptable to any customer for a pick up order! And JESSICA if you don’t like your job QUIT!!! It’s not that hard to check to see it an order is available for pickup no matter where in the store it’s located it takes 2 seconds to check but instead you wanted to argue about an item that I paid for!!"

"I have been a customer at this location for years and yesterday I met an entirely new staff that were beyond rude. I counld not even get the lady to look up from her computer when I was asking her questions. The Pharmacist was equally rude and dismissive. They sat on our prescription for two days, then asked us to wait 15 minutes. Then told us the address doesn’t match and the pharmacy refuses to dispense (illegal) and then after our doctor calls to speak with the pharmacy they told us they were out of what we needed. Then proceeded to tell us that they did have the generic version, which was also 100% untrue. The worst part was that they were so righteous and yet 100% wrong. Nice is free, try it."

"I called the pharmacy at 1201 S International Pkwy, Lake Mary, FL 32746 at 11/27 at 11:56am to ask if they have my medication in stock. The person who answer said no and then hung up while I was asking about a different prescription. I understand that Ozempic is on back order and there's not much the store can do. But why are you hanging up on a customer if they have another question about a different medication. Very unprofessional."

"We needed to print posters for an event this weekend and let me say I have never met such an attentive, patient and kind staff. Connor was extremely kind and helpful with us the entire time throughout the process even when we had a-lot to print and were indecisive everyone was super kind and helpful! The posters came out so good! All of the staff, Amanda, max, and Alan were also super friendly as well I am very happy with my experience here and if you ever need to use Walgreens photo definitely check this one out because they are incredible!"