Tom Thumb

"They told me a $20 bill was too big to pay with which is the most absurd thing I've ever experienced. Never coming back."

"Their "Customer Loyalty" program at this location does not work and hasn't worked for weeks. Don't really see how this should go on for this long. Seems like it should be a simple fix with tech support."

"I'd give it a five star but there's a cashier there that is rude and seems to outright hate men. She's rude to almost every man that she is the cashier for. Most times won't even speak to men unless she has to. Seen her skip over men in the line to check out women. It's a clean store, with clean bathrooms and the other cashier's are great and polite. It's a great place to stop unless she is working. Won't say her name but she's been there a while and is blonde."

"I stop out of convenience only. I’m sure she doesn’t mean to be but the one of the employees comes across as rude. One younger lady who works their is always happy to help. But It’s not my favorite store by no means. Mainly due to customer service. The way I look at it if I feel like I’m a bother to purchase something at your store I’ll go where I feel welcomed."

"I wasn't even acknowledged as I stood waiting to be checked out for over 5 minutes which seemed like 20. Mike the only employee I seen was making coffee. Right behind me. Just pretended I wasn't there. Finally when the line got to 5 or 6 customers behind me he comes over and doesn't speak the entire transaction. I was initially the only customer in the store, so no one was waiting on the coffee. I've been in this store before and he's basically always ignoring customers. Tom Thumb normally has excellent customer service, I will drive across the street before I get treated like that again."