Badcock Home Furniture &more

"This is a good store. The person that helps me out there alot is Sue. I mean, she is like the nicest employee over there. I don't mind at all shopping here because me and my boyfriend like it there."

"Great customer service. Answered all of our questions and concerns."

"Bought a sleeper sofa and while we enjoyed our in store experience, thanks Susan, delivery was disappointing. The sofa they delivered was defective and had to be returned that day. The delivery crew also managed to damage a lampshade in the room.We were told we would have to wait 2 more days for a replacement. I called the delivery department and they agreed to refund a partial amount of the delivery charge due to our having to wait another morning to accept delivery. . No such refund has been made. The damage department did send a check for my damaged lampshade."

"DO NOT BUY HERE! This is what happened to our sectional during the allowed time to use the extended warranty that they push on you just to be denied! They claim it’s normal wear and tear. Unbelievable! Horrible company to buy from. Don’t wast your time or your money at this dump."

"We bought what we thought was our "dream couch" a month ago from Badcock Furniture. After my wife's review, we were asked to contact corporate to discuss the issue of our several missing parts after being told the parts would take 3 to 8 weeks by the store (entire couch took 6 days) . We spoke to Wendy, who was very kind and understanding 2 weeks ago now. We were assured the missing pieces would be received in FIVE business days... Unfortunately the 3 to 8 weeks is seeming more accurate as the days continue to pass with NO communication. We planned to host several friends throughout the football season with all the new (supposed space...) All we want is for our purchase to be honored and for this all to made right."