Sage Cleaners: Lithia/Fishhawk Dry Cleaners & Laundry Service 16707 Fishhawk Boulevard, Lithia, FL 33547

"Dropped off a cocktail dress and formal evening gown on a Weds and was told Friday they would be ready. Well, they were ready on Thursday!!! Came back beautifully cleaned and the packaging was great. Happy to have this cleaner in the neighborhood!!!"

"Reasonably priced and quick turnaround. A part of my coat was damaged and they were already in the process of replacing the peice before I picked up my coat! Impressive customer service."

"Sage Cleaners is great local establishment. They are quick and efficient. We never have had any issues with our dry cleaning needs. Five stars!!"

"First time I had some oil stains that spilled on my new expensive jeans and they cleaned it up perfectly and saved my upsetting feeling on this new pair of jeans. Delivered well before they promised and prompt text messages on the progress and I picked it up once I got the confirmation. Smooth efficient and on time. Great to go dry cleaners in the fish hawk area."

"This complaint is due to the poor customer service and second set of lost clothing at your dry cleaners. This is the second time they have lost our clothing items. This is an unacceptable second occurrence and we demand monetary reimbursement. I have made calls and have traveled been back and forth to the above location for over two weeks as they attempted to locate the last part of my order that Brianna called to tell me was ready for my pickup on 08/04/23 at 4:04pm. This was 4th part of my 4 orders left 07/17/23. No one can locate my order and today Barbara who returned the call that she promised yesterday, her remedy was a store credit for our 4 items of $200.00. I explained that a store credit is NOT acceptable as we are not utilizing your services again for yet a THIRD lost set of clothing. It is clear there is problem with Sage and we are not going to keep allowing your cleaners to lose our clothing. Second, her credit is an insult as the 3 of the 4 missing items are men’s Johnston & Murphy button down dress shirts that retail for $109.00 and up EACH. Her calculation of a “credit” of $40.00 each is NOT acceptable. Barbara said Brianna that Brianna was new and perhaps whoever does have our dry cleaning may bring it back. It is their problem and we should not have to wait for some customer to bring back our clothes. We expect a full monetary reimbursement of $380.00 for the 3 men dress shirts and the 1 ladies dress shirt. I expected a call from the President of Sage Cleaners or his representative to advise when we can expect our check. I will be providing a negative customer review on all media channels expressing our dissatisfaction with your company and service as well as the Better Business Bureau. It is lunacy to believe they can lose our clothing, essentially steal our clothing, AGAIN and then offer us half the value of said clothing as a credit for service that your company clearly cannot provide with any confidence. No one has contacted me. I contacted the Better Business Bureau and they cannot get Sage to respond. My next step will be small claims court, do not take your clothes to this place."