Duke and Dutchess Pet Grooming

"One of the ladies that works here is incredibly rude, demeaning, and frankly discriminatory. I'm not sure if the lady has something against Hispanics, but making fun of my grandmother, who speaks both English and Spanish fluently mind you, for speaking on the phone in Spanish is repulsing. If you haven't bothered to learn Spanish in Miami, that's on you, but don't demean people who speak both languages as though we are "less than." Demeaning someone because of how they care for their pet, as best as they are able to, and ridiculing the pet owner for not doing a good enough job at brushing, per this worker, and placing the blame on shaving the dog to the skin on the pet owner was shocking. I'm not sure if this is just a bad day for this worker, but I pray this doesn't happen to any other pet owners going to a dog salon for their dog to be groomed. That worker needs to learn to be kind, because she has no idea what was already happening in the other person's day. Horrid service in such a town like Miami Lakes. Cannot recommend AGAINST strongly enough. Go elsewhere before you have a horrific experience! As other reviewers have denoted, this salon doesn’t know how to deal with older dogs… I understand my dog is old and can be complicated, but that’s why I pay extra and expect for my dog to be treated with dignity."

"Love love love love them! My dog isn’t easy to groom, but they handle him incredibly well and are so patient. I drive ~30 minutes out of my way to bring him here and it’s so worth it!"

"I love this groomer, they're extremely nice and hear you out with what you'd like. They're experienced and accommodating with appointments. I took my Morkie for a full service grooming. She was getting lots of tangles and mats due to her long hair and they advised me on how they could groom her and how to take care of her hair when it started to grow out. When I picked her up she was happy and looked fabulous!! They trimmed her nails, she smelled wonderful and had a bow and bandanna!"