Courtyard by Marriott Jacksonville Butler Boulevard
4670 South Lenoir Avenue, Jacksonville, FL 32216
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Location & Phone number
4670 S Lenoir Ave, Jacksonville, FL 32216, United States
About the Business
Courtyard by Marriott Jacksonville Butler Boulevard is a modern and stylish lodging option located in Jacksonville, Florida. Situated at 4670 South Lenoir Avenue, this hotel offers comfortable rooms, excellent amenities, and top-notch service for guests visiting the area. Whether you are in town for business or leisure, this hotel provides a convenient and welcoming environment for your stay. With its convenient location and well-appointed accommodations, Courtyard by Marriott Jacksonville Butler Boulevard is the perfect choice for your next trip to Jacksonville.
Reviews
"Overall experience was good hence the 4/5. Our boy Michael at the front desk was great; extremely helpful, attentive, sharp (he was a 5/5). This location is lucky to have him."
"Absolutely horrible customer service. Use Marriot for every trip I can, spend thousands there every year. Got Covid on a work trip so had to cancel a reservation at this location and called to let them know. The person cancelling did not know the policy, they ended up charging full price and when I called back to discuss the charges they were completely rude about the entire situation. WOULD NEVER CONSIDER giving them an ounce of business."
"I was absolutely astonished that the simple request of coffee was only fulfilled from 7-9 in the morning. If you plan on staying here, be prepared to bring your kitchen with you. The staff was otherwise, lovely, and the rooms were acceptable."
"Great experience at this Marriott. Prior to our arrival, I had erroneously booked the wrong date and got charged. It was an error on my part. My husband called and spoke with the manager Samantha. After explaining the situation, Samantha credited the money back into our account. Samantha was very sympathetic and understanding. My husband has stayed at this location numerous times and we are looking forward to our visit in a week. Samantha's decision to credit our account back made us love Marriott even more."
"I’m really confused by all the recent 5 star ratings. While the staff was wonderful and kind, the rooms were gross. If you didn’t run the AC at the lowest temp setting, the room was damp and sticky feeling. There was mold in and on the vent in the room bathroom, and smelled like mildew. The shower also did not drain."
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