Homewood Suites Jacksonville Deerwood Park

8511 Touchton Road, Jacksonville, FL 32216

"Rooms are nice sized. Good for an extended stay. Comfortable. I would have liked linen for the pull out sofa to be already in the room but it wasn't hard to get. Hot breakfast is served daily"

"We had no hot water the desk told us try in 20 minutes if that doesn't work try in the morning we don't have any maintenance people at night. The light by the couch was hanging from exposed wires and there was simple cleaning things that were not complete and the breakfast was not very good and the breakfast lady kept complaining she wanted to go home. The location is great that's the positive and the morning desk people were much more receptive"

"First, let me say I was traveling on business and I’ve been traveling on business for almost 20 years. As far as the staff goes, they were great EXCEPT for the manager on duty in the morning. I was planning on staying 2 nights at this hotel. On the first night of my stay, I noticed something on the wall, it was a roach(pic attached) I went to the front desk and the lady offered to move me to another room but it was late, I had already unpacked and I didn’t feel like it. She said she leave a message for the manager which she did. I went back to the front desk the next morning and I asked that I be compensated with 10,000 Hilton points but she refused. Stating that’s it’s Florida and there are bugs. I lived in FL for 20+ years, I know the difference between a water bug and a ROACH! I will never stay here again!!!! I checked out that morning and went across the street to a lovely Spring Hill suites by Marriott. And yes, I got my 10,000 points by calling Hilton honors directly."

"Homewood Suites by Hilton Jacksonville Deerwood Park is a solid choice for those visiting Jacksonville. With a 4.1/5 rating, it's clear that many guests have had a positive experience here, and I can understand why. The hotel offers spacious and well-appointed suites, providing a comfortable and homely atmosphere. The rooms are equipped with all the necessary amenities, including a kitchenette, making it an excellent choice for longer stays or for those who prefer self-catering. One of the standout features of this hotel is its complimentary hot breakfast, which is a great way to start your day. The variety of options ensures that there's something for everyone. The staff at Homewood Suites are frequently praised for their friendliness and professionalism. They go out of their way to make guests feel welcome and address any concerns promptly. The location is convenient, with easy access to the Deerwood Park area and nearby attractions. However, some guests have mentioned that a car is necessary to get around the area effectively. Overall, if you're looking for a comfortable and reasonably priced stay in Jacksonville, Homewood Suites by Hilton Jacksonville Deerwood Park is worth considering. Its high rating is a testament to the positive experiences of many guests."