Sonesta Simply Suites Jacksonville

"Red flag alert for room 101. Property smells good at the entrance and the hallway leading up to the room. Imagine entering your week long home away from home and smelling nothing but urine. The shower curtains and microwave definitely were not cleaned prior to arrival. A green substance that appeared to be boogers had to be wiped off the curtains myself. The stove top didn’t work but not a big issue as the smell that was endured at the entrance point to both the lounge in the room and the room it self. Other than these issues the room was okay. Please clean your carpets if animals are allowed to stay at the property."

"Imagine being awoken out your ur sleep @ 4am by the security knocking on the door to inform you that if you don't stop walking around that your stay will be terminated. Because the guest downstairs is complaining on you guys. And we were sleep. No one was walking around. The towels had hair in them. the tub had visual hair and dirt, lucky I brought cleaning supplies and disinfectant. None of the photos they have advertised on the website looked anything"

"Nice rooms, very clean and smells great! Average cost. They have a very nice out door lounge area with comfortable couches, shade if it was hot and grills for guests to use!"

"Very nice suite. It's so cute and comfortable. It has a fridge, microwave, coffee pot, stove, and dishwasher... Everything we could have needed for the time we were there. The location is perfect for everything around them. They have a cute little pond with a gazebo in the back. The front desk was so very helpful and kind. However, during our stay, we had someone above us who had children and they were just atrocious with the running, jumping, banging, and stomping. It was so bad it woke us up from our sleep... We thought someone was knocking on our door. We let it go on until we couldn't take it anymore and we spoke with the two front desk ladies. They said they were going to handle it and they did. Thankful for that and them. Overall, it's a very great suite. We will definitely be back."