SpringHill Suites by Marriott Fort Myers Estero

"Newer hotel, clean, spacious suites, modern, good hot and cold breakfast included. Stay in Springhills whenever I can."

"Not a well maintained hotel. Toilet problems in our first room, sheets were correctly put in our bed in the second room they gave us. Too many small things broken throughout stay for a Marriott branded hotel."

"Stay away if service is important to you. I had a horrible experience with the front desk person, her name is Chiane. When I called later and spoke with the front desk manager, she did not even offer an apology for the way her employee treated me."

"Nice place to stay. Rooms are fresh and clean. Seems like a nice area with new construction all around. Only downside, hot water is just hot enough to be considered hot. Just barely."

"Hi! This hotel was so nice and clean, but we had some unfortunate interactions with staff that left us feeling frustrated and unlikely to actually book this Springhill location again. 1) We were booked with our entire soccer team and less than a week before the reservation, half of the rooms were canceled because they were overbooked. Thankfully ours wasn't but that was a bummer when we expected to all stay together. 2) I called a week ahead of our stay to ask for a late check out at 2 pm. I was told they marked the request on our reservation and to just confirm when we arrived. However, when we checked in there was no note about late check out and we were told we had to be out by 1. Fine - but when I double checked the next morning I was told, once again, that there was no late check out request noted on our reservation. So that was frustrating. 3) Our tv remote was not working properly and seemed to be out of batteries. I took it to the front desk around 7 pm and I was told they couldn't help me and that there were no extra batteries available and I'd have to wait until maintenance arrived the next morning. I thought that was strange and it felt like the staff person just didn't want to go look for them. 4) One of our teammate's rooms did not have any AC. That alone would make me look elsewhere for a place to stay 5) TERRIBLE water pressure. 6) No water in the lobby which is typical in all hotels - breakfast was pretty good but no water? That was weird. This property has a lot of potential - some staff training/better management would fix a lot of these issues."