Embassy Suites by Hilton Fort Myers Estero

"This hotel I stay at at twice a year. We come down from southeast Georgia to sell fireworks and it is such a treat when we're done to be able to relax for a week they have the best amenities very clean rooms. Everyone is so polite I highly recommend this hotel. And the breakfast is the best."

"Excellent property. Customer service was super, rooms were spacious, beds and pillows comfortable. Smelled lovely throughout the hotel. The Eagles Nest restaurant was tasty as well. Quite surprised. Try the Chicken Quesadilla! The soup selection during our stay was Lobster Bisque and it was delicious! Perfect location for an event at Hertz Arena."

"This is a beautiful hotel. Clean and the staff is amazing. The room we stated was great comfortable and beautiful. The bathroom was dated and could used to be renovation. At the front desk TACI gave us an excellent welcome. She was lovely and very kind. Michael in the cafe area service with a smile. Parking area, pool and gym clean."

"We were a family of 6 with 4 small children. This hotel was not a good experience. The breakfast was the only perk. We were in a wedding block so many family members stayed as well and had issues. My parents asked for us to be on the same floor so they swapped our original room out. When we went up to the room, there was a strong Raid smell. When I went back to the desk they gave me my original room that had someone’s luggage in it. Apparently the hotel misplaced the luggage of several people that day. The room had an old musty/smoky smell but there were no other rooms so we kept it. All 6 of us slept in one bed that night because the pull out sofa was gross and looked like a crime scene. We were not putting our kids on it. The next day we went to Costco and spent $150 for an air mattress for my kids to sleep on. The room was dirty and outdated. There were ants as well. When we checked out and told the supervisor about our issues, she was rude and told me that if I told her earlier she would’ve “accommodated” me somehow. I told her I have 4 small kids and was busy with 3 days of wedding events. I told her I also knew she couldn’t do anything accommodation wise because my sister also had a dirty and smelly room and they comped her the first night. She was told they were sold out. In fact all the hotels in the area were sold out because she tried to get a different hotel. She got an air mattress as well from Costco. The supervisor offered me NOTHING and rushed me out because she had a long check out line. I would not recommend this hotel and will likely avoid Embassy Suites as a result of this stay. Also, they are “dog friendly” and I love dogs, however there were so many dogs there."

"A beautiful Embassy hotel! The staff went over, and above all that we could’ve expected. The hotel was beautifully decorated, the rooms were clean, the breakfast was plentiful with some unique choices every day. If you get a chance to try the pumpkin bread you should! plenty of hot water, fast, elevators, and beautiful grounds! Plenty to do close by and a few decent restaurants you can walk to as well. Definitely recommend this, Hilton!"