Holiday Inn Express & Suites Plant City, an IHG Hotel

"I travel a lot for work throughout central Florida. I’ve stayed at multiple Holiday/Hampton Inn. Per usual, these hotels offer complementary toothbrushes & tooth paste. Now, here’s the issue with this particular location.. I’ve stayed here about 6x in the last year & each time it ranges between $140-$160 per night.. yet they NEVER have complementary toothbrushes or toothpaste packs. It really irks my nerves because every other hotel always has them in stock but this location never does. You’re better off staying at the Hampton Inn off Thonotosassa or the one in Seffner in front of the Flying J.. cheaper, cleaner rooms & at least they always have their complementary toothbrushes, toothpaste AND mouthwash in stock."

"$160 per night & wasn't worth it. I will say, right off the bat, the desk staff and woman who worked the continental breakfast area were exceptional! The lobby was nicely decorated and very welcoming. Did not visit swimming pool area. Close to the highway. The guest rooms are in great need of renovation. The chair in my room was stained on both the seat cushion and the back rest, near the top. The furniture had been dusted, which is good, but the carpet looked like it hadn't been cleaned since its installation. The carpeting near the baseboards has not been vacuumed in months. A layer of white dust was visible at least 2" from the wall trim. Chipped and scuffed paint. The continuous, overwhelming odor of well water was nauseating. My brother, who stayed in a different room than I (at the same location), and has worked in hospitality for over 30 years as director of engineering, stated he would be fired if rooms in his building were in the same shape as ours. He stated if we were paying $80.00 per night, he might expect the rooms to be in the condition they were. If I visit Tampa again, I'll be sure to book at the Hampton down the street."

"I made reservations several days in advance. I drove several hours and arrived around 4:30pm, well after check in time. We received keys to our two rooms only to find out that housekeeping was still cleaning them. We went down stairs to get get different rooms. There were no other rooms ready. We were in town for a funeral, and this only added to our stress. The front desk lobby area looks nice in the photos, but in reality, there was ceiling and wall damage. The hotel isn't very well maintained. After waiting for over 30 minutes with no resolution, we canceled our reservation and went somewhere else. As an IHG platinum elite member, I would rather stay in a non-IHG hotel than come back to this place."

"Place was very nice, good, free breakfast except the coffee during breakfast was more like water. (Note to staff: double the amount of coffee grinds when making a pot of coffee.) Too pricey for the accommodations."

"HIGHLY RECOMMEND this hotel! We had to be in temporary housing (hotel) for 5 WEEKS for my husband’s work! So happy this was one of the places that we were given as an option! The hotel is quiet. In the whole time we stayed I NEVER ONCE heard others in the hallways, next door and/or above us! The hotel is clearly a quality built place! The rooms & lobby are clean & very homelike. The best part about the Holiday Inn Plant City is the STAFF! Charles the owner, Aaron, Edward & Brenda at the front desk, Ernie in Maintenance, Victoria in housekeeping and SWEET Miss Ann in food service - are helpful, honest, cheerful, supportive and friendly. They have outstanding attention to detail. They consistently met & exceeded our expectations and exhibited exceptional customer service! Truly the only knock I would say is the workout area is very small, the equipment is older and there is no cleaning supplies to wipe equipment down after working out. The location is right off Interstate 4 with multiple restaurants near by."