Century Lakehouse

"Me and my family have been living here since June and our air goes out at least once a month. They do not care to do a long term fix. The outside was filled with spiders for the first four months we lived here thankfully they did just pressure wash the outside and got rid of all the bugs. But my main concern is our air conditioner and it’s very annoying having to call maintenance every single month because our air decides to stop working. This complex is not that old so it doesn’t make sense why our air conditioner is in such bad condition. Also one of our fire alarms has been broken since we moved in and they have somehow passed multiple fire inspections with it broken. We were told when we received our keys that they would be in to fix it and here we are 6 months later and it is still broken."

"Century Lakehouse is a highly recommended establishment due to the location and proximity to main roads and highways. The complex is clean and the apartments have desirable as well as useable layouts. Everyone on the team, including management and maintenance is absolutely wonderful to communicate with!"

"We have been servicing the pool at Century Lakehouse since June 2022. The staff and residents have always been very kind and easy to work with. The maintenance staff keeps the place looking great, and the office staff approves quotes quickly to get issues with the pool resolved in a timely manner. They have always been excellent payers, and have never fallen behind on their bills with us. This is one of our favorite accounts and we have enjoyed doing business with them since the beginning."

"I’m wasting my time making a review to warn potential renters! You’ll be locked in a contract with fees for things they don’t maintain. The Lakeview is suppose to be the icing on the cake but it’s just a pond surrounded by weeds. It’s not even pleasant to look at with all the mess around it. It’s supposed to be “luxury living” but they will not repair anything. Some of my things are being held up by tape since the day I moved in. You will pay for things like pest control but yet live with tons of insects. You’ll pay for trash and get emailed about getting fined for not putting your trash in the compactor, yet compactor will always be filled. Good luck if you want to grill, or use the fire pit- there’s never any gas to operate it, and the jacuzzi is just a small pool- it never has worked as a jacuzzi. They’ll be uptight and hold you responsible to the contract, but not take care of you as a resident."

"I am a current tenant and am very disappointed in this complex. It is dirty and the office staff lacks any kind of hospitality. Our air has broken 3 times since the end of June. Currently, our air has been out since last Wednesday 7/13/22 and it is still out 7/21/22 (8 days)! They gave us 1 portable air conditioner in our master bedroom, leaving the rest of the house hot (including out 2 year old daughters room, which is now unusable). I reached out to the corporate office in Georgia and I’ve been working with a woman named Lauren. (This is who they recommend calling if residents ever need assistance). She is very kind has been very “helpful” over the phone, however, all promises that have been made to improving our apartment have not been met. I was told Monday that our air would be fixed by Wednesday 7/20/22 and when I called the office (Wednesday at 4:00 to check the status of my air being fixed, I was told it wasn’t going to get done) I was told that the parts still aren’t in and they are still unable to fix our air. I have tried to reach out to Molly- leasing manager, having to literally track her down at other apartment complexes with promises that she will call me back, but she has yet to do so. They have refused to offer any reduction in rent or accommodations for the inconvenience of having no air. This complex is extremely expensive and you do not get your moneys worth. Not to mention our apartment was infested with fleas when we moved in which lead to us being unable to stay in our home for a few days. The previous tenants had a dog that had peed on and destroyed the back patio, which was left for use to deal with. To fix the pee smell, the complex just painted over the pee stain. Dealing with the incompetent office staff is almost worse than dealing with the issues within our home, so we usually end up dealing with them on our own. I was not going to post anything negative until we moved out, in fear of the complex not allowing us to sign a new lease if we ended up having no other choice. However I am DONE being lied to and manipulated by these people! My husband and I are hard working and we care about our home and having a safe clean environment to raise our daughter in. This place does not care about those things, nor do they care about the people who live here. DO NOT LIVE HERE!"