Holiday Inn & Suites Ocala Conference Center, an IHG Hotel

"Hotel is in terrible shape, it has potential to be nice but really poor condition, carpets are old and disgusting, hallways smell like sewer, air conditioners in rooms are loud and don’t work well and beds are hard, seems like they’ve cheaped out on any upgrades to keep the hotel in good condition. To boot maintenance had to repair a sensor in our bathroom and the key pad on door kept rejecting keys-we were never offered to switch rooms or anything pretty disappointing"

"Nice, clean, quiet hotel for an amazing price. Taesha was working the front desk when we checked in and she was absolutely wonderful with exceptional customer service. I highly recommend staying here!"

"Pick anywhere else to stay. Place is a dump. Old and outdated, dirty and in need of upgrades. Uncomfortable, squeaky bed even with smallest of movements. Noisy AC that didn’t seem to work. Bathroom seemed like a biohazard. Sink wouldn’t drain and shower head would only use 50% of power coming from spiq ot. At the very least, front desk staff was friendly enough."

"Our stay here in Ocala has renewed our faith in Holiday Inn and Suites. We have been on a cross country sojourn using only IHGs in various states. We have found vastly different levels of comfort and cleanliness. We chose to pay a bit more in Ocala, and are SO glad we did. Quiet, clean and really good service."

"I almost always stay at an IHG hotel and one bad experience will change it for you forever. There is some sort of conference goings-on downstairs. Currently staying 9/25/23 - 9/29/23. The music is blaring, literally permeating throughout the hotel. In this particular hotel, all doors face a giant atrium and are completely susceptible to the loud sound. Imagine The base from the music entering rooms is most disturbing and when I called down at the front desk the manager on duty/clerk stated they were paying customers and that it would be continuing for the rest of the week till 11pm. Unfortunately, the rest of the customers paying can not get a good night's sleep because a larger party spending more money is important. This is just an opinion formulated on how the clerk presented the explanation. "They are paying customers". I am away for business with a 4am call time. The room is already paid for (paying customer) and I would probably get a better rest at the roach motel down the road. This experience is substandard and unexpected from an IHG hotel. I'm sure the staff is great when they don't have large parties they cater to but unfortunately for the rest of us that go on business trips, and riding solo, you are out of luck. I wish there was a way to upload videos of the music permeating through out the atrium and my hotel room but there are only picture options for upload. One would take one look at the video and agree with me that the music is completely obnoxious and disturbing to the other guests just trying to get rest for the rooms that they paid for as well. We will see how the rest of the week goes and I may amend this review but as of now it stands. Needless to say I am fairly rattled by the experience and I do not have hopes for the rest of the week as I am sure it will progress through the coming days as they are in their setting up phase of the conference."