Pet Paradise Coconut Creek

"Had my dogs spend a few nights there and honestly never again. They give you false information on the schedule for the dogs. Play time is cut short on some occasions and staff very lazy. They are kept in a crate for 13+ hours at night and toilet area closed during this time. My dog came back smelling of it own pee. Much better and more professional places to use. Don’t waste your money here."

"I wish I could give the boarding camp side a -zero star. The veterinarian department in the New day is the greatest. When it comes to the groomer, who also works with the pets by the name of Yvonne; I give this place below 0. I'm not sure how she has kept a job there and also why the supervisors take up for her actions. They sweep everything under the rug. I have met with and spoken to many pet owners that have had the same complaints. The pets are fine with all the other workers until Yvonne is on duty. The rules here always change. As my husband dropped our pet off he was told they have new rules this year for aggressive dogs. If they can't get them out of the pin they will be rejected from coming to the camp! I find that funny to say as Yvonne is there. We've have never had that happen when Yvonne is not there. I guess she runs the place or pushes over the owner to make rules. If I've stressed that my dog is not used to being in an environment with a lot of barking and loud dogs, it does make him nervous and aggressive. Why place him there? I pay for a vip and they changed his reservation due to not being able to get him to come out and play, allegedly. If he doesn't wanna come out leave him alone. I'll pay for personal play time. I picked my pet up after getting a call that the manager was told that they couldn't get him out of the pin to get his vaccine. Then the manager turns around after I said so allegedly you're not able to get him out, she says no I was there. Which one is it? They told you or you were there? I had to leave what I was doing and come get my pet out for them, after stressing not to put him in the environment of 20 barking dogs and a hot kennel, with no water bowls. I discontinued his wellness plan and boarding plan. He will never be back. It may not matter to lose a customer but word of mouth is everything. They need to get rid of Yvonne, the attitude is very distasteful and ugly."

"Everyone here is amazing! Yvonne is the best groomer our dog has had and she is so patient and kind!! She does a great job all around. You can tell the people here truly do care about the animals. The girls in front are nice, knowledgeable and take care of us every time. Thank you ladies and Yvonne for finally giving our dog a place she feels safe in. She gets a little nervous but they are patient and loving with our pup. Thank you Pet Paradise!"

"DO NOT RECOMMEND AT ALL especially Ivonne. No patience wire dogs at all!! I scheduled a full groom for my fifteen year old dog in advance and gave him all of his history. I'm met with the groomer and told her that he is going blind and deaf and you need to be patient with him but he is no threat whatsoever yet? I get a call 20 minutes later saying. That my dog is too wiggly and they can't groom him. Well duh. This is first time at that facility!! And you are telling me that every dog comes in there?!? She was already charging me at extra twenty dollars for a handling fee so what's the issue? I was taking my dog to Barker's pet center in Fort Lauderdale for the past 15 years. And the absolutely love him and have never had an issue with him. You are telling me that now my dog after 15 years has changed? Do expect all dogs to be complete angels when they walk into your facility?!? If you don't feel like coming to work then stay home but don't take it out on the dogs! Totally disgusted by this experience and I will never be stepping foot in this place again or recommending it. UPDATE I took Yoshi to Boca Veterinary Clinic to be groomed and they feel in love with him! Tia took her time and she was so impressed by his demeanor. Just proves again that dogs are a great judge of character!"

"This location is AMAZING! The employees at the front were super welcoming and answered all of the questions I had. They really made me feel comfortable dropping off my 2 year old dog for 3 nights and assured me that I could call anytime of day to check on him. I loved the report cards they sent me with pictures of my boy while I was gone and it made me so happy to see how much fun he was having. Usually when I pick my dog up from other boarding/day care places he is distressed and upset but when I picked up my pup from Coconut creek Pet Paradise, he was happy and full of excitement... I knew that he had the best time and was treated with lots of love. The employee at the front told me she enjoyed his presence and he gave her lots of hugs and kisses during his stay! When I dropped him off the girls at the front gave me a tour of the facility and showed me the room he would be staying in. I could go on and on forever... this location is great. Thank you guys for being the best and taking such good care of our animals!"