Kokoro Pet Resort + Veterinary Center 1116 West Fig Street, Tampa, FL 33606

"While picking up my dog, the people at the front desk clearly did not know how to handle dogs and my dog was let out of the front door into the parking lot without a leash and without me. They also did not know what dog bed, blanket, or toys were his, and did not give me his medicine I brought. When I gave them a thumbs down on the text message survey a women then called me and told me to “trust my gut feeling” and not return to this kennel. Which worries me to a great extent since my dog has stayed here multiple times. Very conceding and will not be returning to this kennel."

"Prior to the business transition to Kokoro Pet Resort, I had been a long term customer to South Tampa Pet Resort. I originally was very upset with the cutback in hours and the increase in price and started to look at other places because I work long hours and I simply could not afford the extra charges. I am very happy to say that the owner listened to customers feedback and reduced prices and cut specific charges. The staff is wonderful, especially Jimmy and Lammy. Homer is very well taken care of at Kokoro and I will continue to recommend it to others!"

"The new 5 star reviews for this place read like a placed ads. Pathetic ownership who would rather use misdirection and fake reviews than own up to shoddy business practices. With the removal of the feeding fees I return my review to the initial 2-star review. Changing the 20 day package to a 90-day expiration makes it worthless for those of us that only use the services once or twice a week. If I purchase a 5-day pass that would make my costs for 20 days jump from $400 to $504. You claim prices have only increased 10% but clearly this would be a 25% increase for me. Dogs are not financial opportunities, they are members of our family and I'm just not sure if I can trust a business that would shamelessly increase prices like this and try to spin it as a good thing. New Ownership, Same Service, Jacked Prices. New ownership takes over with very little warning and now we are expected to pay much higher prices for essentially the same service. I can appreciate somebody wanting to make a return on an investment but not in a way that would make some people get priced out of their services. I feel bad because my pooch loves this place but I just can't afford it anymore and will have to go somewhere else."

"My pup Matilda absolutely loves the place. She goes crazy as soon as we turn on the street. And always seems so happy when I get her back and basically sleeps the rest of the day. They wear her out. That’s saying a lot for a bouncy boxer pup. The staff are super loving and clearly have a blast with the pups. The owner has been extremely accommodating, even making a new package that fit our needs exactly. With options for 1/2 days. Looking forward to the new vet there. One stop shop! Thanks for loving our girl!"

"My Eddie came back to me so happy! He was in boarding for 3 days and did really good. He was well cared for and did well there with all the other dogs. I did have them give him a bath since he stayed for 3 days, he looked and smelled great. This was our first time there and I would take him again. The entire team had been professional and I was at ease knowing he was in the friendliest place with the team. Thank you all!!"