Petco

"Yan is the best pet Stylist. Great job cutting the doggies hair. She needs a raise."

"Yesterday night, I stopped by the store to buy some gravy pouches for my cat, thinking it was the last time I bought food for him. A girl took care of me at the cash machine, and she very enthusiastically said, "These are the food my cat loves! He eats this color; otherwise, he prefers to die and not eat!" She is an actual cat owner because that's how they are... same as my cat. I told her my cat also loves it, and he eats almost 8 per day. She was amazed and asked if he was very big. I said, "Nope, he is just bones. He is very old; he is 18 years old." Then she said, "Follow me!" and I did. While she was walking me into the aisles, she explained that she has a great product that makes them retain the vitamins and nutrients from the food. I stopped her and said, "No, thank you. It is not necessary." It was so difficult for me to say to her, "He will be gone this coming Friday." She immediately understood and hugged me. OMG, that was a much-needed hug! Whoever you are, young lady, THANK YOU! From the bottom of my heart. Not just for giving love to your customers, but also for giving some comfort and rest to my heart and mind by sharing your experience as well. Thank you!"

"This is Mia. I took her to get a regular face, paw and fanny grooming and bath.. she went in happy and normal and came out with her paw pad completely cut off.. never again will I ever take her to groom anywhere other then doing it at home. This is not ok. She has to come get her bandages changed 3 times a week, take strong meds and all. I hope before you take your dog anywhere, you look at this pic and think twice. I even told the lady to be extra careful with her because she’s little and her skin is a little sensitive and this is how she left my baby. ."

"The experience in the store is very pleasant. Employees are so friendly and willing to help with making decisions. Bryan and Clara are my favorite people to consult about options and new products."

"Petco stores seem to be in clean and safe areas; the stores themselves are sizable and clean; there is an absolutely amazing inventory with selections of each item made by many different manufacturers so the choices are stunning. One is comfortable in the store with an accompanying pet. I am taking my 12 week old poodle for weekly kindergarten obedience, just enjoying it so much as it is Tinker Bell. The instructor is kind, extremely proficient, and makes it very pleasant time instead of something to be anxious about."