Quality Inn Crestview Near Eglin AFB

"We stayed here on December 24, 2023. The hotel looks nice on the outside. The lobby looks nice too. There was no one at the lobby when we entered. It took us several times to call out before someone arrived. The first room we were given was RM 108. We noticed that the door jamb had a big dent next to the lock. The door adjacent had dents on it too. After entering our room, we found out that the dead bolt lock does not work. The secondary security hook was also broken. The door would not lock when closed from the outside. We went to the lobby to let the manager know about the lock. Again no one was at the lobby. When the manager finally arrived, she came and reset the lock to the door. The sink drain pipe started leaking when we used it. We went to the lobby once again finding no one to help us. We finally found the manager and another person at the laundry room. We were then transferred to RM 130. Again, the door lock needed to be reset by the manager before it could be properly locked after closing the door. In this room, the curtains were torn, and later in the night we notice that the smoke detector was open where a battery is normally located. The battery was missing. There were no tissue box and the shower only had lukewarm water. The room heater also did not function properly. The quality in this hotel is missing. We would skip this hotel next time around."

"Was super impressed with this Quality inn hotel. Decided to take a break during my long drive and found this hotel by coincidence. The room was super clean and staff went above and beyond to get us toilet kit upon my request. It was so economical and offered a decent breakfast. Couldn’t ask for more."

"If I could give zero stars for a hotel I would. I know this is a 2 Star hotel but it was a disaster from the moment we walked into our room. When we arrived, there was trash and a cigarette butt in the trash can. The fire detector was open and not working. Everything looked incredibly dirty. When we took showers that night our towels had giant holes in them. I asked the house keeper the next morning for towels and she said she didn't do that. The bathtub looked like a crime scene. The bathroom had black handprints everywhere. To top off this terrible and crazy stay the housekeeper OPENED OUR DOOR the morning we were supposed to check out. She did this at 9:30ish and check-out wasn't until 11:00. Thank God the top lock was on or she would have walked in on me changing. I was stunned. Truly. Do yourself a favor and pick another hotel. I have never seen such a poor managed hotel in my life."

"I only stayed one night, but it was great! The room was super clean, comfortable beds and everything worked. Breakfast was extremely limited, but that's okay as I don't eat much in the mornings. The price was also fantastic, $75 for two double beds last minute (booked that day) and I'm really happy with it."