BOSS Outlet

"Never had a terrible experience in a Hugo Boss store, first time… nobody to assist you, waited 15min - disrespectful"

"BEWARE… If I could give this place a 0 rating I would…. Never felt so disappointed and upset about customer service in my life. Managers told us to put our drinks away because we can’t eat, but little to my surprise they let so many other “lighter” colored individuals cruise around store with drinks. Felt so uncomfortable with the managers (2 short old men) being so rude and their workers (a short girl with black hair) giving us dirty looks for no reason.Hope no one else goes through this."

"Everyone very helpful and very friendly. Amazing customer service. Very happy to deal with everyone. Will always return here! Mey is very nice and always friendly"

"We were shopping on our last day at Hugo Boss. My son has ADHD and struggles to understand why the small was still too big for his. The man in the store went above and beyond for us and helping my soon to see if slimmer tops and jumpers would fit. We ended up not buying anything. After my son went more shopping we ended up back at Hugo boss, as he was adamant he wanted something. He was able to get a jumper which was a much better fit that the hoodies. The guys name was IAN and I thanked him for his patience and help. This man went above and beyond and my son left the store one happy boy! Thanks Ian."

"In short: they have amazing merchandise at great prices, but you need to get lucky with the sales representative. My experience was mixed but overall great. They had several damage suit parts, but one of the sales representatives (her name is Evelyn, not sure of spelling) was able to find me the perfect wedding suit. She was exceedingly helpful and guided me very effectively through finding the fit. What I ended up buying was SO GOOD!"