Plato's Closet - Regency - Jacksonville, FL

"Went to sell leather coat with liner, 2 sports coats, a tuxedo with all the accessories, 3 pairs of coaches shorts, 2 pairs of dress slacks, 3 golf type shirts, 2 brand new never out of the box sneakers (Fila, Nike), leather carryall bag, new baseball cap with USA insignia, and a pair of new Adidas sandals. They only took the sneakers, cap and sandals and gave me $20.60 for merchandise( which was brand new…. Never worn and retailed for $180 for the 4 items.) I gave the things they wouldn’t take to the Salvation Army. Wasn’t looking for retail prices, but was a wasted trip. Only took the money to cover the gas I wasted. Notice most wanted items yet they didn’t take any of the jackets I brought to them."

"DO NOT EVER TRY AND DROP YOUR ITEMS OFF HERE. We tried to drop 5 pairs of white air force 1's, 1 pair of black ones, 1 pair of Adidas, and they couldn't take anything. They had to do an "all pass". Maybe they're too broke, and are going to close down soon so they can't buy any clothes, shoes, etc but don't waste people's time. Keep this in mind and just drop them off at Goodwill or donate to a church. There will be other people who actually need it and you don't have to waste hours out of your day."

"Can't let bunch of young people run a busy store like this. They are rude and obnoxious. Their policies and practices are very inconsistent from employee to employee. That guy Ken who says he is the manager is the worst. He is very cocky and brash and thinks he is better than the customers. He definitely has the Napoleon Syndrome. Several years back when few of the older female general managers ran this place, it was much better. Look at the first 50 reviews from the past 6 months they have 75% bad reviews. I guess majority of the people are unsatisfied."

"This location is a total rip off, I have sold here many times almost every time I have a issue such as they take mutiple items and offer extremely low amounts of money for it I mean 14+ items offering 9-10 dollars, or not taking anything at all when it’s exactly what they are looking for an telling me it’s not what they want after saying the opposite before hand. They most definitely pick and choose what they want to their own personal liking. Do not waste your time here I know I won’t anymore."