Pilot Travel Center

"Terrible customer service, dirty restroom. Old food on the deli side, sign outside says 24 hour subway. Well apparently that's only for the customers of their choosing. The young lady was breaking down the vegetables, I asked her if she was closed? Her answer was , " I can't make you a sandwich right now!". The gentleman in the back room responded, " Yes, she can!". Then they decided to giggle back and forth. I just shook my head and walked away. It is what it is. However, this store sucks!"

"Place was great- HOWEVER, Deandra at Subway was SUPER RUDE. Spent $33 on two subs and asked her to add more toppings to our sandwiches as she only originally put on very little and she said literally “no! Then the other customers won’t have any”. GIRL BYE! She needs an attitude adjustment. The entire Subway does. TYLER- on the other was amazing. He’s the best. Thank you"

"We are OTR Truck Drivers and stayed here for a day and a half. We were expecting a package to arrive with very important documents in it for us to have on the truck so we can keep making money. Tyler, the new store manager, was ABSOLUTELY AMAZING. He went above and beyond for us, delivering exceptional customer service. We couldn’t be more appreciative. You guys got yourself a FANTASTIC new manager on your hands. This store will surely thrive with him in charge. Thanks Tyler and good luck there."

"Slept in truck here overnight engine on, woke up to a stolen under trailer spare tire and cut chain holder for the spare. No cameras or security whatsoever in this truck stop parking lot. Inside was pretty clean though. Very low water pressure showers."