Forever 21,

140 University Town Center Drive, Sarasota, FL 34243

"Closes 45 minutes early, insteaf if 6 pm on a Sunday. Rude staff."

"I CAN'T REACH MY ON SIZE FROM THE SALE! I can't order online because the sizing is all over the place... I'll keep buying in SHEIN"

"I haven’t been here in over 10 years so I went to this location since I was already there and I was drawn to the Disney stuff. I found a cardigan I loved that was super soft but coming to check out line, only one person was working with 5 people in front of me! It is very disorganized with clothes everywhere on the floor and to much clutter(good thing I didn’t use my wheelchair or walker yesterday cuz the aisles are too close and clothes on the floor would make navigation impossible)."

"Why are the hangers so sticky? Why is the floor so dusty? It's gross and makes me sensory overwhelmed, also never anyone working there and fitting rooms are never clean or managed. Really love the company just think this specific location needs some type of reset or remanagement tactic."

"Beware if you have issues with an order. Forever 21’s carrier left my package out in the open instead of taking 30 seconds to use a secure locker system. So, as expected, it was stolen. For anybody other on-line purchase I have made, the store took responsibility for their shipping and delivery! Not Forever 21! They’re keeping my money and won’t resend the merchandise until they do their “investigation “ Yet the have a picture showing the package was left out in the open. The other kicker, I bought items during a sale- I had other options but chose items from Forever 21. What a mistake! I now have no merchandise and no money! Will not be ordering again from this store!"