Chico's 140 University Town Center Drive, Sarasota, FL 34243

"Went to the UTC mall to return some items I bought online. Met one of the most unfriendliest employees of Chico's that have ever ran across. The woman barely talk to me and after she rang up my returns, she turned her back on me. Don't know if she was having a bad day or not but I was surprised cuz Chicos is known for friendly employees."

"Well, my wife's experience here seems to have been quite different from the other reviewers. She went to the store looking for some items for her Mom a few days ago This is my wife's account: She found an item of interest from the sales section, approached a salesperson (who will remain nameless for reasons to be seen in a moment) and asked if they could find it in a different size at another store and have it shipped (which I had done several times at our local Chico's-not a problem) another salesperson came over and exclaimed loudly that "what company do you think would ship a sales item and pay for shipping - you can go to another store and see if they will do it for you!" I had not even asked for them to pay the shipping so I don't know why she said that. I was very upset as I was not asking for anything I have not requested without a problem at other stores including our local Chico's. She also would not identify herself when I asked for her name. All of this could have been racially motivated since I'm Asian - she might buy into the stereotype that we're all cheap and looking for extra discounts all the time. In any case I was angry, left and called corporate, which has not called me back although they had indicated a manager would. Big failure all around for this company that should be looking to acquire customers rather then drive them away in our current economy - people like this shouldn't be in sales."

"Love their clothes!!"

"Fabulous service. Nancy Quinn was filling in and was she amazing. Can't speak highly enough about her professional, pleasant and kind patient service."

"I've loved wearing clothing and accessories from Chico's for at least 20 years. I love the philosophy behind the sizing and the sales associates in every store I have ever been in have always been extremely helpful in assisting me to put outfits together so I feel thin, stylish and beautiful. The store in Lakewood Ranch is beautiful and now that I'm settled here in Sarasota, I decided to apply for part time work and was hired! Now I have the opportunity to share this fabulous line of clothing and accessories to all of the customers who walk in the door. So....ladies....feel free to come on by the store and ask for Dawn! I'll be sure to give you the most amazing personal service ever! Oh...by the way, the Lakewood Ranch store will be moving to the new University Town Center Mall next month, October 16, 2014."