America's Best Contacts & Eyeglasses

"Had an appointment they refuse to allow my daughter, who's 17, to check in while I parked the car which caused the appointment to be canceled while I was parking as my daughter stood inside. Customer service was not great. Elizabeth said appointments are canceled after 10 minutes then she switched to 7 minutes so she couldn't make up her mind on the time. Elizabeth, manager said appointments are canceled after 7 minutes but I received the message after 9 minutes after my daughter was already inside trying to check in."

"First time here and I was very happy with my experience. I checked in for my appointment, waited in the waiting area no longer than 5 minutes. The eye doctor called me right away. Next I went to look for my glasses and I was helped by Wanda. Super nice, friendly and made me feel welcome. She was very knowledgeable and had very great customer service. Can’t wait to get my glasses soon. Thank you Wanda!!"

"I've been a customer for 10 years. Every time I go, it's pleasant and positive experience. Two weeks ago I went in because my eyeglass were broken (not the glass but the parts/legs that go over the ears). I was assisted by Amanda. For the last 3 years she has assisted me always. Amanda resolved my problem with my eyeglasses immediately and pleasantly, always with a smile and cheery attitude. Last week, I got my replacement glasses. Amanda, then and in the past has been knowledgeable about all things eyeglasses and totally pleasant with everything. I HIGHLY recommend ABC&E and Amanda to get whatever problem you have resolved, in a pleasant and expeditious manner. Thanks again, Amanda!"

"My daughter was very nervous about getting contacts but thankfully she had Ms.Daniela who reassured her that it wasn't as scary as it seems. Her patience and demonstration of the process made it easy for my daughter to try it for herself. It was a positive experience and I would recommend Ms.Daniela to anyone who was trying contacts for the first time."

"Use to be the place I would always go to and refer everyone but not any longer! Horrible customer service, rude and unprofessional management and zero quality! Went in to get my glasses and was given glasses that looked worst then the used ones I had! Scratched all over, stains and stretched so badly that they don't even fit. Then when I ask, I am told they discontinued my frames so I need to choose new ones and wait again! DISCONTINUED?!?!? I just ordered them 2 weeks ago! Poor quality and zero consideration of there customers! Obviously they believe its ok since you had to pay before hand to then have to receive damaged glasses and tell you to pay more! Avoid this place, go elsewhere!"