Walgreens 12387 Yellow Bluff Road, Jacksonville, FL 32226

"Google and the website says they close at 12. I showed up at 11:34 with a sign on the door saying “closed at 10 until further notice”. Thanks - That’s really helpful to those of us with sick children. I could have saved time and gone across town to the CVS that’s 24/7 instead of wasting my time coming to this Walgreens who make their own silly nilly hours without posting them anywhere."

"By far the worse pharmacy I’ve ever encountered out of the multiple states I’ve lived in. Pharmacist and pharmacy employees were disgustingly rude to say the least. Idk how cooperate has not replaced them."

"Walgreens needs to support its staff. They are grossly understaffed (probably at most locations and certainly at Yellow Bluff and New Berlin in Jacksonville, FL) and this trickles down to patient care (it was a pretty negative experience to put it lightly, you could feel the tension upon arriving at the pharmacy counter). These people are completely burnt out and spent. My family made appointments for vaccines and this location was so busy it was difficult for them to continue to function properly and administer the scheduled vaccines. This should not be the case. They need more staff, dependable staff, well-trained staff, and more support in general. The pharmacy techs and pharmacist acted as anyone would under this type of duress, with as much kindness as they could muster under the contempt for the situation they were put in from being left to handle a load they weren't staffed to accommodate. Walgreens: You can and should do better. Is leadership supported? I fear it isn't. Support your staff and your staff will take care of those using your services and making you money. It's a shame."

"The rudest pharmacy staff I had the unfortunate experience to endure. They act as if theyre doing you a favor to answer any questions you have and most of the time seemed as if they absolutely hate their jobs. The pharmacy tech & pharmacist need classes on how to deal with the public. Such a shame because the rest of the workers in the store are so nice and welcoming!"

"I was getting destroyed by life and just having a terrible day. But Grace at the pharmacy really turned the day around for me! She was extremely helpful, considerate, and quick. I’m very thankful we have workers like Grace!"