Bay Moorings Animal Hospital

"I wish I knew what happened. I used to bring all three of my dogs here and always had a good experience with Melissa. Jojo up front was also amazing. Not sure if they’re still there, but I have called three times in the last three days and received two call backs regarding my dogs records being emailed to me. Every time I spoke to a different person. This morning, THREE DAYS LATER, I receive an email for the WRONG dog. How many people do I need to talk to for them to send the correct dogs records? We will NOT be returning to Bay Moorings as they tend to be overpriced anyway."

"The best vet we’ll probably have ever had! The first time I came here I was worried because of a previously experience at another place but they were super welcoming and really seems to care (and I’m pretty sure every person on staff the first day I came with my puppy was fangirling over how cute she was). Everyone is so sweet and my animals love them! We recently moved 40 minutes away and I’ve been looking for a new closer vet but I’m highly considering just making the drive anytime we need to go the the vet. Thank you for being great!!!"

"If you care about your furry family members then DO NOT bring them here. Multiple issues have proven that they do not care about my sweet senior dog. The most recent being that they refused to email his medical records to me and said they would need 24 hours to mail them to my address. They arrived two weeks later requiring a signature and now have to be picked up at the post office- pics provided below. Prior to this incident - my new vet called during business hours to request the records but their negligent staff did not answer the phone. My dog had multiple tests done a few weeks prior that the vet wanted to see. We unfortunately had to do the exam without any prior records from this past year when I rescued him. The office is in walking distance to my home so in the past I had suggested to my fiancé to bring our other dog but now we both refuse to support this business. Now we drive 30 mins to a vet our friends highly recommended and are happy to do so because they care about our pets like their own."

"I cannot say enough good things about Bay Moorings. We recently moved to the area and I needed to get my big guy Rocky established with a new vet, as he was due for a couple of his annual vaccines. The ladies at the front desk, Jojo & Michelle, are incredibly warm, welcoming, and kind. When we got there, Rocky was clearly a bit nervous and distressed. He’s a covid pup so I was never able to accompany him to his first few vet visits, so because of this he’s got some anxiety around vet visits. The staff at BM immediately began trying to earn Rocky’s trust by offering treats and pets. Gwen took us in the back to discuss any concerns and she also gave him a nail trim in what seemed like under 30 seconds! We met with Dr. Hollands for Rocky’s shots. She is a true professional. Before administering his shots, she spent a good 5 minutes working to earn Rocky’s trust with treats and kind words. Gwen was there to help when shots were administered and the whole time she was holding Rocky‘s head, stroking him, and showing so much compassion over all. This veterinarian practice is top of the line, feels like a family, and it is clear that they genuinely care about their furry patients. Very happy with my decision to establish Rocky here!"

"You can definitely trust your pet care to Bay Moorings! My beagle was a patient for years until his passing, he would have been 17! They now see my two cats. One of my cats an emergency surgery at Blue Pearl, and Bay Moorings reached out multiple times to check in on him. Really great service!"