TLC PetSnip, Inc

"The experience was a great experience. I’ve never been to a place like this the only down is that the people upfront don’t really know much when you call so it was a little scary for my baby, but would I take my babies there again absolutely it was great very affordable when you get there they tell you everything but over the phone. I’m sorry but they know nothing. I wish they would tell more over the phone. They educate the girls, but other than that it’s a great place I would take my two babies there again so I took two of my babies there for check ups and shots and then my one baby for a surgery so that tells you all so yes my experience was a great experience, other than that one little hiccup so a great place I would love to go again thank you for your my experience there to anybody else try TLC it was really good. Thank you so much TLC pets I appreciate your services."

"Took my senior dog today to get a professional opinion on her quality of life. Paid a $20 deposit and made the appointment online for 3:10pm. Earlier in the day, I received a call and spoke with someone from the office who called me to confirm the appointment and to ask me exactly what I wanted to do with the appointment. I explained my situation and wanted an honest, professional opinion of what they thought would be the best possible option. I loaded my 15 year old dog into my car so that she could get assessed. It was a waste of time. I arrived and they sent a vet tech out to be the middle man between the vet and I. My dog stayed in my car with my son for over 30 minutes while messages were conveyed back and forth via the young vet tech. It was rude and extremely unprofessional that the vet never even came out to speak to me herself, and used the vet tech to communicate back and forth. My dog was not assessed and the entire appointment could have just taken place over the phone. Instead of me having to take off of work early, pull my son out of school early and drive 30 minutes to an appointment that was not properly attended to. Also, I was the only one in the building, so it wasn’t an issue of being busy. I’m very disappointed in how this appointment was handled, especially when this is something so delicate for a dog owner who considers their dog a part of their family."

"Amazing friendly affordable an very careig"

"DO NOT GET YOUR ANIMAL SPAYED/NEUTERED here. Had my healthy kitten spayed here. 4 days later she was not eating or drinking or moving. I called TLC to let me know this as well as her stomach being a little red and swollen and asked if she needed to be seen. Was told to give it another day and if she hadn’t improved to call them back because “it sounded like she was just having a reaction to the glue they used” The next day, at 3:20pm her dry incision ruptured and the amount of pus that leaked from her abdomen was scary. Called TLC to let them know and asked if I could bring her in ASAP. Was told “the vet was getting ready to leave for the day” to bring her in at noon the next day. I begged for them to please let me bring her in I could be there in 20 minutes but the vet leaving before closing time was more important then a patient they did a spay on and was having complications. Ended up at the emergency vet and was given antibiotics and took my kitten to TLC the next morning. Marie said my cat had an infection and charged me an additional 75.00 to help my kitten. After being ignore 2 times, 2 different days, a botched surgery, the audacity to charge me again!! My kitten ended up with a drain tube and a much larger incision with stitches. No answer as to what caused it besides Marie pushing blame on us. After asking to speak with someone above Marie, she claimed there was no one above her. She stated she was the director. I’ve since found a few board members and sent them emails and even Facebook messages WITH NO RESPONSE. I even emailed TLC admin and TLC info. I’ve called Terry and left a voicemail and text and again NO RESPONSE!!!! Stay far far away from this place for the sake of your animal and your pocket!!"

"I went today after 10 months and I was very surprised and very satisfied with the new group of professionals working there. It is completely different now, the supervisor and the staff are the most supportive, knowledgeable and caring people this place ever had. It was about time. Thank you so much for this big change!!! It really made a difference."