Tri-County Hearing Services

"I have been amazed at how difficult it is to get proficient in using hearing aides! As I am attempting as I type this to master getting the little sadists properly into my ears in order to follow the recommendation that I need to use the devices all day long. Admittedly, after 80+ years worth of being told "don't put anything in your ear!" I have become a victim of too much conditioning. I have, however, overcome far greater challenges than fussing with how to put into my ears hearing aides that are smaller than my thumbs ."

"Mayra Ortiz was very professional and knowledgeable. She was friendly and explained everything I needed to know. I will definitely recommend Tri-County since I am very happy with my new hearing aides."

"My wife bought hearing aids from the Ocala location. She had the warranty and brought them in for repairs. She brought them in 2 weeks before warranty was up, batteries both dead & not charging. They sent them out & it took over 3 weeks to get them back. When we went to pick them up, they wouldn't honor warranty because they dated the paperwork after the drop off date saying it was after the time. They went into their system and it showed the drop off date well before the end of warranty. They still argued that they weren't under warranty. My wife had to pay. Myra told my wife she was rude which is totally out of line when dates showed she dropped them off during warranty period. We won't be back and we will absolutely tear your company appart on line in every way possible. Myra needs to be reprimanded for her service and poor attitude. They wouldn't howarranty even though the system had when we dropped them off. Do t go here, they aren't honoring warranty and cost"

"From my initial visit/consultation, Stacy, Michael and the other staff members we have had contact with have been both friendly and professional. I am pleased with my Phonak hearing aids and with each successive visit, Michael has introduced all the benefits and accessories that come with the Phonak brand. They always encourage me to call with any questions even before my scheduled appointment and explained anything i had a question about. I would highly recommend Tri-County hearing services to my family and friends."

"Excellent customer service. The receptionist was very kind and excellent customer service skills. Myra and Michael both were super nice and extremely knowledgeable. Michael explained everything to me perfectly. My visit was very pleasurable and I left knowing exactly what is needed and what my next steps are!"