Pet Supermarket

"Madison has been a key player in our new aquarium set up. She helped us get all the necessary materials for our 20 gallon fish tank. Her insights a kindness were a main reason we went to pet supermarket. Setting up a new aquarium is challenging and taxing. I went to Pet SuperMarket at least 8 times in a week! Every time Madison was there she always greeted us with a smile and never got annoyed with my thirty questions. I am truly grateful for the direction she has led me in for my fish tank."

"I went here to get some food for my cat who has special needs and the staff was incredibly helpful. I wish i knew the name of the girl that helped me because she gave me some really good recommendations that has helped so much. I will continue coming here for all of my pets needs!"

"Becca was so helpful and knowledgeable about the store's products including leashes, harnesses, food, treats, bowls, and toys. She knew every brand name and even their ingredients. Becca made polite recommendations to a couple products I picked out and explained her reasonings which showed her product knowledge. I am happy with all the supplies I bought for our new dog and I was so pleasantly surprised at her level of customer service with me and the rest of the customers in the store. She even carried my crate to the car! Whatever you are paying Becca, it's not enough - give her a raise, she was amazing. :)"

"So I’ve had 2 really bad situations happen here. But tonight the costumer service was just horrendous. I called in to see what time the dog wash ended and they told me seven. Once you walk up to the door, there’s a sign that says dog wash available till 7 PM. I came in at right at 6 O’clock and told that they have to clean, so they close before six. Which I guess I understand but since I called, I was under the impression I could still wash my dog because I was already told I could. But the problem wasn’t being told No, it was just her nasty attitude! Also, I made myself very clear that I have to go because I have to find somewhere to go wash my dog and she kept telling me that they have to close early that they have to clean up that most people take over 30 minutes. And basically just complaining about how much work it takes to clean and how other people take a long time which is why they have to close before six. So my biggest complaint is do not answer over the phone that it is OK for us to come in. Do not advertise that it is available til 7 if you guys are going to close before 6 PM."

"I go for fish ect...there aquatic plants are great. Clay is always helpful and never complains climbing the ladder to get the things I need. Very knowledgeable too told me not to put angelfish with puffers lol"