Dollar General

"Terrible customer service guy there was a real jerk"

"If I could give them 0 stars, I most definitely would. After working 14 hours I showed up to the location to retrieve an online order I placed hours prior . They had no idea about online orders and could only tell me “I don’t know” with blank faces as if I were to present them knowledge on their store. Steven (Cashier) finally decided to call their manager who only advised him to tell me to cancel the order . After I showed him there was no option to and I had already been charged and my coupons where also used he stated that it would cancel on its own overnight and give me my money and coupons back which are only valid on saturdays. After 40 minutes of waiting for him to figure it out I requested cooperates number and he made up a number and wrote it on a sticky note. Thankfully I called on the way out to find it was a non existent number . I walked back in and took his name and found cooperates number myself . All while my kids were waiting . I spent over an hour on the phone speaking with cooperate. I’m exhausted and will be reporting them to the BBB . If you plan on shopping here think twice I’m sure the other locations have way better service ."

"Lots of fall/harvest sales today. Clearing out summer outdoor things. Lots of 50% off/BOGO. Limited staffing, self checkout."

"Honestly, refuse to buy anything here bc the employees are so useless and rude. I asked how much an item that wasn’t priced was and was told “I don’t know you have to cash it out at the front”. Who buys something without knowing the price? I told him the ones I wanted didn’t have a sticker and he goes “Well then I have to take it off the shelf you can’t buy it.” It’s like he was actively trying to get me Not to buy anything. I won’t be spending money anywhere that so clearly doesn’t value the customers that keep you in business."