Plush Paws Pet Salon

"Embarking on a 1.5-hour journey for our first visit was a decision that undoubtedly paid off, and without a doubt, it won't be the last. Kiwana’s unparalleled attention and care transformed my goldendoodle baby into a vision of perfection. Witnessing my furry companion looking so splendid upon picking him up from his appointment nearly brought me to tears. Your dedication and expertise in grooming are truly commendable, and I'm immensely grateful for the exceptional work you all do. Thank you for making this first visit a memorable and heartwarming experience."

"Being new to the area, I called in to inquire what it would cost for a full groom for my puppy Bernadoodle. I said he is small, weighing 20 pounds. I was told $65. Totally reasonable. When I picked him up, I was charged $88. (!) That doesn't include tip.....I of course let them know what I was told and felt it was not right to have to pay that. They didn't budge. Just make sure you know what your cost will be prior to leaving you pet! Thats just plain bad business to me and we won't return. :("

"This is a wonderful dog salon and daycare, the proprietor, has been a wonderful job of building. A great team of groomers and staff, for their patrons are four-legged companions! They care so much it’s amazing and they love what they do so it’s always fun to come visit , my new canine partner Bella, is extremely happy, and let me know every day!"

"I took my young Shih Tzu in for a trim with Brandi today and had an awful experience. When we came in, Brandi was preoccupied with another dog and did not come to speak with us. When a young woman checking us in tried to take my dog, I told her I had pictures and a specific desired haircut. She got Brandi’s attention and I tried to explain the haircut we wanted while she is actively buzzing another dog. She could barely even hear us, and yelled “okay so short!” And we said no, we wanted his face to be rounder and only to trim as much as his first haircut (the groomer that first cut him has since left Plush Paws, she was wonderful). She said “okay as short as last time but a round face” (even though she did not cut him last time) and immediately worked to get us to leave. When I came to pick up my dog he looked horrible. Brandi buzzed his entire body, so short that he now has razor cuts on his thighs. His face is entirely shaved and it will take weeks of regrowing for anything to be fixable. I have attached pictures of him the day of his first trim (super fluffy!) to compare with now (the haircuts were only a month apart!) and pictures of his injuries. I will never be letting Brandi touch my dog again, or bringing him to Plush Paws. After I expressed my frustration with his trim, I was given excuses that they are “underemployed and overworked”, and that she simply did not have the time to speak to me like a normal client (she also blamed the girl who first trimmed my dog since she “quit right before the holidays”). This is not how a professional grooming service should ever be operating, and I now unfortunately need to find a new groomer. Pic 1: Razor injuries on his thigh Pic 2: My dog today immediately after his trim Pic 3: My dog the day of his last trim, November 26"

"I took my long haired German Shepard dog here for mini groom and bath and they completely destroyed my dogs hairs. I asked them to give him only a little trim on the back of his legs because it was looking a little raggedy and they completely chopped his double coat hair leaving him looking completely horrible. They shaved part of his beautiful fluffy tale off and his sanitary area. HORRIBLE PLACE DONT EVER COME HERE VERY UNPROFESSIONAL STAFF THAT DONT KNOW HOW TO GROOM A LONG HAIRED SHEPHERD."