University Animal Hospital

"Adopted a sick stray cat back in February and spent thousands over 10 months at Banfield for this cat to stay sick. One visit here and they gave him the attention and correct medication necessary for him to be 90% better within two weeks. Haven't even been to the followup checkup yet, but they called to confirm everything was going well, and to ask if I had any questions. Recommended by my mother to me, recommended by me to anyone who will listen! This place really cares and knows their stuff."

"I took my almost 2 year old dachshund who is really nervous to her appointment yesterday for vaccines and a nail trim. Dr.Basso and her team were excellent and very understanding of her nervousness. I’ve never been a vet where the Dr actually took their time to stay in the room to answer any questions and even sat on the floor with treats to try to get Molly to come around. They never made me feel like I was being rushed which I’m happy about, I’ve visited other offices where it’s a quick in and out so that they can take in more patients. I’m really happy I found this place, before I left I scheduled another appointment for my new puppy Winston. I really recommend this place."

"University Animal Hospital has been caring for my pets for over 20 years and I am so thankful for the exceptional care that they have provided over the years. The reception staff (Justin, Lauren and Leilani) is very friendly and knowledgeable. Dr. Sherri Basso is my cat’s veterinarian. She is so dedicated to the care of her patients and takes the time to explain everything to you so that you fully understand. She goes out of her way to give you information handouts, websites, suggestions etc. pertaining to your pet’s health and care. I brought my cat to see Dr. Basso on Wednesday due to weight loss and not eating. She was so caring and ran only the necessary tests which determined he had eaten a foreign object and needed immediate care due to his bloodwork and condition. Marley had to be transferred to a 24/7 Emergency Animal Hospital for surgery and overnight care. Dr. Basso has called me twice a day to check on Marley and give me advice on how to care for him once he comes home. Dr. Basso is AMAZING! I highly recommend her and the entire staff at University Animal Hospital. They truly care about your pets (fur-children) and us parents! ❤️"

"Very weird interaction doesn't seem like they care about their customers. I called after not receiving any notification about my dogs vaccines for over a year and 2 months. I was told that there was a change of address issue, which was the reason why a reminder was never sent out. While explaining my frustration, I was told to go somewhere else and just didn't seem like they're very charismatic about their customers. Ive taken one dog to the same place for 16 years laid him to rest there now I have a new puppy and all this hassle from the office even to go as far as to send me my records in the mail "for new vet" instead of just helping me set up an appointment and fixing the issues with the change of address. I mean, for god sakes I didn't change my address. Poor poor quality since new vet and management"