Roses Express

"My wife went to buy some stuff today and the cashier was very rude to her and treated her in a very bad and racist way. She is a very talkative lady. She is a black woman around 45 years old has a short wig. She can keep you on a line for long because she doesn’t stop chatting. If you see her, leave the store better. Her name starts with J. Today, the same lady came to my store in front of my customers accused me of buying something yesterday from Roses and used fake $100 I told her it was not me but she insisted so I told her to ge the camera shot and I telephoned the store asking for the camera shot then I went the store by myself to ask for the camera shot, but he told me the manager will be here you can come tomorrow. That is so bad. This lady is not supposed to be a customer service. This store loses customers because of her. I will go tomorrow to see what is going on."

"This store has always treated me well, and even been a true blessing quite recently for this coming Christmas. The employees are helpful, even though I've seen some bad ones, but overall they do a good job and keep a clean store for all of us to shop in and save money on the things we need or want. Keep up the God-work everyone, and Merry Christmas! In Christ, Andrew"

"The store has some good cheap products when you don’t want to go to a big box store, but the rude employees make you want to leave the store without purchasing anything. If they want to keep that store open it will be nice if the management give some customer service training to those employees in this location, specially the cashiers."

"I shop at many different “discount” stores in the Gainesville area. However, this store gets a 5 plus from me for: the friendliness of the employees from the moment I walk into the store, the helpfulness of employees, the cleanliness, the way products are easily displayed and “prices marked”, overall, the consistency of all I’ve mentioned! Thanks to all who work there from Beth, Asst Manager, to all the employees who make my shopping experience a pleasant one!! If you’ve never been to Roses Express, you’re missing out!!"

"06/22/2021 at 18:20 Manager was very rude and unprofessional. I ask for the price of 2 luggages, it took several minutes to check for the price and I didn’t mind at all. When she came back and tell me the price me and my husband was trying to decide which one we want. it took us like one minute suddenly she was so mad and start talking To us with an attitude saying : are you going to decide or not because I don’t have time for this BS. You guys are wasting my time. And yes I told her is your job to take care of customer as a manager and she said: not that’s not my job. She was talking all other unprofessional words that I don’t want to post in here. I definitely will put a complain at bbb better business bureau."