AAA Carrollwood

"I called 3X and the person said he'd get me an agent and get right back to me. He never did. I've left 2 messages, no call back yet. This has to be the worst customer service I've experienced in years. I also left a message for the manager, a Mr. Rohas I think, again no call back. I suppose my only option is to get my condo, auto, flood, and umbrella insurance from another provider instead. Luckily my AAA policy does not expire until May, so I've some time to shop around for better customer service."

"Susan, at the front desk, is a freaking doll. She was so kind, warm, and efficient. Went in for an international drivers permit and was done in 20 minutes or less. She was personable and seemed to throughly enjoy helping others"

"I scheduled twice for a towing services and they never showed up!!! So why paying for a service that you are not going to benefit from!!!"

"Process for getting the international drivers license was so simple. They take the pictures for you, there was zero wait."

"Difficult location to see and find. No easy access for those with strollers of disabilities. Service was good and efficient. Lots of brochures in addition to their personalized services. Other that the inconvenience of getting there, a nice place for members."